Motion Recruitment Partners, LLC
Motion Recruitment Partners, LLC

Business Operations Project Manager / Contract / Hybrid / Charlotte, NC

Charlotte, NC, US • Posted 16 hours ago • Updated 4 hours ago
Contract W2
On-site
$50 - $55/hr
Company Branding Image
Fitment

Dice Job Match Score™

🔢 Crunching numbers...

Job Details

Skills

  • Onboarding
  • Collaboration
  • Partnership
  • Management
  • Root Cause Analysis
  • Leadership
  • Business Operations
  • Customer Experience
  • Program Management
  • Microsoft Excel
  • JIRA
  • Agile
  • Business-to-business
  • SaaS

Summary

Our client, a leader in the FinTech industry, is seeking a Business Operations Project Manager to join their team. This is a hybrid position that will be onsite 3x per week in Charlotte, NC!

*This a 1-year W2 contract with benefits & paid holidays!*

As a Business Operations Project Manager, you will drive the business partnership lifecycle end-to-end, owning the overall partner onboarding experience, deepening existing partner relationships, and using feedback to continuously improve internal/external processes within the partnership program.

What You Will Be Doing
  • Create and manage complex projects within the Partner Program, defining tasks, specifying deliverables, identifying and managing dependencies, planning and executing cross-functional meetings, as well as documenting timelines, potential risks, and action items
  • Serve as the operational point of contact, managing daily intake of partner requests including implementation, escalations, through day-to-day service requests
  • Drive root cause analysis and resolution of revenue-impacting issues, leveraging insights to scale operations, automate recurring process, and develop SOPs to improve speed and accuracy
  • Own outbound partner communications, translating insights on feedback sessions, case studies, program participation into actionable summaries for senior leadership


Required Skills & Experience
  • Bachelor's degree in relevant field
  • 3+ years of experience in Business Operations, CX Operations, Program Management or related field
  • Working knowledge of Google Sheets/Excel, Jira, and/or other Agile tools


Desired Skills & Experience
  • Experience supporting initiatives for strategic accounts, channel programs, partner programs, or industry relations programs highly valued
  • Prior experience in B2B SaaS, FinTech, or related industries a plus!
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
  • Dice Id: 10105282
  • Position Id: 894072
  • Posted 16 hours ago

Company Info

About Motion Recruitment Partners, LLC

Motion Recruitment delivers IT Talent Solutions for Contract, Direct Hire, Managed Solutions and Statement of Work to all of North America from our 21 delivery centers. Our high-touch, specialized, team-based recruitment model’s success is proven through our exemplary track record in filling the most challenging IT positions for startup and enterprise clients alike. Our hyper-specialized tech focus results in a truly consultative approach for both our clients and candidates, within our recruiting areas of expertise: Software, Mobile, Data, Infrastructure, Cybersecurity, Product + UX and Functional.

Motion also delivers IT Consulting Solutions through the Motion Consulting Group (MCG) that create true digital transformation for IT projects in Agile Development & Coaching, DevOps & DevSecOps Solutions, and Managed Services for IT Operations.

We’re also the proud creators of Tech in Motion and the Timmy Awards, our North American community platform, events series and award program that connects over 250,000 tech enthusiasts to meet, learn, and innovate.

About_Company_OneAbout_Company_Two
Go to company profile
Create job alert
Never miss an opportunity! Create an alert based on the job you applied for.
More jobs at Motion Recruitment Partners, LLC in Charlotte, NC