Site Reliability Engineer (SRE)

Job Title: SRE Site Reliability Engineer

Location: Atlanta GA (Hybrid)

Long Term Contract

Mode: Hybrid (Employees follow a rotating hybrid schedule: 5 consecutive days from office (Thu–Fri + Mon–Wed), followed by 5 days work from home(Thu to next wed), and then repeat)

Job Description:

Qualifications:

Top Skills:

•             Manage and optimize data streaming and API components in OpenShift Onpremise and AWS

•             Proactively review the application’s APIs and processes to identify opportunities to optimize the response times for various application components

•             Automate various types of testing including data quality checks, automate delivery to production and automate deployment for production

•             Develop integrations between the application in Onpremise and AWS and our third-party tools (ServiceNow, VersionOne, Sumo)

•             Actively monitor and lead troubleshooting of degraded performance and hard to define issues for the platform applications, develop the solution and document artifacts in the back log from root cause analysis

Required Skillset

• Manage and optimize data streaming and API components in OpenShift Onpremise and AWS.

• Proactively review the application’s APIs and processes to identify opportunities to optimize the response times for various application components.

• Automate various types of testing including data quality checks, automate delivery to production and automate deployment for production

• Develop integrations between the application in Onpremise and AWS and our third-party tools (ServiceNow, VersionOne, Sumo)

• Work with teams to create SLI/SLO’s

• Actively monitor and lead troubleshooting of degraded performance and hard to define issues for the platform applications, develop the solution and document artifacts in the back log from root cause analysis.

• Evolve the cloud infrastructure ecosystem for our application suite by experimenting with emerging technologies and completing prototypes to understand benefit

• Design and develop CI/CD pipeline to deploy various application artifacts, including APIs and Data Process Jobs.

• Analyze, design and develop the artifacts to configure the monitoring and alerting metrics so the support engineers can proactively and timely validate, troubleshoot and resolve the issues.

• Maintain data integrity and access control by using AWS security tools and services such as HSM, IAM, etc.

• Understand and develop tools to monitor AWS billing for the services, generate cost related reports and help develop and implement cost optimization strategies.

• Work with enterprise security architects to design and implement data security tools, measures, data encryption, key management; design and develop solutions to address the security vulnerabilities discovered by internal security audit team, as well as by the vendors, security community, etc.; design and develop solutions for support team to regularly scan and review to fix security issues

• Regularly and proactively monitor and analyze the capacity and performance of the platform, work with architecture team to design and implement elastic infrastructure to accommodate the irregular burst of user traffic/requests.

• Work with architecture team to develop backup strategy and implement the backup solution for critical data and application components for service restoration and disaster recovery purpose.

• Work with architecture, infrastructure, and application teams to provide input on continuous improvement on the design, performance and security enhancements.

Desired Skillset:

• Deep understanding of the operations of AWS cloud platforms.

• Must be well versed in the automation, scripting, monitoring, including use of tools from the major cloud platforms, including but not limited to OpenShift Cloud Formation, Terraform, Ansible, Shell, Python

• Preferable for candidates with significant technical knowledge with infrastructure layers, including but not limited to: Linux OS, major virtualization platforms, Traditional and software defined network, Load Balancers, firewall, API tools, element/performance/intelligent monitoring tools, storage, backup strategy, etc.

• Significant knowledge and experience in end to end operations for enterprise systems and applications, including driving issue resolution for mission critical systems.

• Must have experience working to automate, operationalize and improve the Development/QA using CI/CD tools (Gitlab, Github, Jenkins, Maven, Gradle, Nexus)

• Working experience with Software Release Management.

Desired Qualification

• BS degree in Computer Science or a related technical field or equivalent practical experience.

Minimum Experience

• 3+ years of related DevOps, SysOps engineering experience with focus on major cloud platforms (AWS preferred).

• 2+ years of application development experience including data streaming, deploying/monitoring high availability critical application components.

• 1+ Years in Site Reliability Engineering organization preferred

• Overall 4-6years of experience

Responsibilities:

As a engineer with Retail, Site Reliability Engineering team, you will be at the forefront of Cloud and Big Data technology. In this role you will establish yourself as a technical leader by exposing yourself to a broad range of industry leading technologies that will help to drive acceleration. The ideal candidate will have expert design and development capabilities and be positioned to contribute to a growing set of services and features for the ecosystem. This role will be supporting highly available, business critical applications. This role will serve as the escalation point for complex and hard to define issues in both on premise and AWS environments. We are seeking talented engineers, well versed in DevOps technologies, automation, infrastructure orchestration, configuration management, continuous integration, troubleshooting of complex issues, who are not constrained by how “things are usually done”.