IT Support Technician

Sandy, KY, US • Posted 24 days ago • Updated 4 hours ago
Full Time
On-site
Fitment

Dice Job Match Score™

🔢 Crunching numbers...

Job Details

Skills

  • Technical Support
  • Training
  • Tablet
  • Laptop
  • Printers
  • Servers
  • Switches
  • Customer Service
  • PASS
  • Screening
  • Adaptability
  • Remote Support
  • Hardware Troubleshooting
  • Computer Networking
  • Microsoft Windows Server
  • Microsoft Operating Systems

Summary

Overview:

Quantam Solutions provides IT solutions and consulting for various clients. We offer competitive hourly wages, health benefits, paid time off, and a 401(k) plan. We are currently seeking a Desktop Support Technician.

Job Description:

We are seeking an experienced and knowledgeable Desktop Support Technician with strong customer service skills to work at the Little Sandy Correctional Complex in Sandy Hook, KY. This position provides support to DOC staff within the Correctional Complex (approx. 275 devices) & will also interact or be among prison inmates as they are used for work detail, etc.

Responsibilities:

  • Provide desktop support for devices including tablets, desktops, laptops, printers, copiers, and phones.
  • Assist with troubleshooting and maintenance of security cameras, servers, and network switches as needed.
  • Ensure all IT issues are resolved promptly and efficiently.
  • Adhere to DOC policies while working in a correctional environment, interacting with both staff and inmates.
  • Participate in mandatory training, including a three-week orientation on prison-specific protocols and general employee orientation. The training covers how to work, adapt, and conduct yourself in a prison atmosphere.

Skills:

  • Minimum 1-2 years of experience in desktop support, including troubleshooting and maintenance of various devices (tablets, desktops, laptops, printers, and phones).
  • Familiarity with security cameras, servers, and network switches is a plus.
  • Strong customer service skills and the ability to work professionally in a correctional facility environment.
  • Ability to pass a DOC background check and extensive drug screening.
  • Adaptability to work in a prison atmosphere and interact with inmates when necessary.

Skills:

Desktop Support,Hardware Troubleshooting,Networking,Windows Server,Cameras,Phones
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
  • Dice Id: 10280509
  • Position Id: 6bcea6dc896b93c98190d5a61f2fc54
  • Posted 24 days ago
Create job alert
Set job alertNever miss an opportunity! Create an alert based on the job you applied for.

Similar Jobs

Clarksville, Tennessee

Today

Full-time

USD 24.00 per hour

Virginia

Today

Full-time

USD 49.63 per hour

District of Columbia

Today

Full-time

Florida

Today

Full-time

USD 40,000.00 - 45,000.00 per year

Search all similar jobs