Process Mapping Consultant

Process Mapping Consultant

12 Months contract extension/ Hire

Remote Job

Job Description:

• Client is seeking a best-in-class supplier with competitive pricing to perform the following services:
• As Client strives to mature and further enhance its Risk Assessment Methodology, Client is looking for a consultant to perform the following:
• Document Process Maps of Critical Functions
• Collaborate with Risk Liaisons and First Line subject-matter experts to gather policies/procedures
• Review and assess existing process maps, if available, and lead discovery sessions and walkthroughs to understand current workflows
• Create and document detailed process maps / workflows of complex processes in a standardized format that will help align Client workflows with industry best practices
• Identify risks, controls, opportunities for process improvements (e.g., gaps, automation capabilities)
• Develop a document for how Client should go about transitioning the ownership of process maps to First Line, this includes:
• Training document for First Line teams highlighting best practices in process mapping and creating self-service guidance
• Cadence for refreshing process flows
• Process mapping will encompass comparison of Client critical functions to industry best practices (i.e., are risks/controls complete and appropriate)

Final deliverables must include:

• Detailed process maps of critical functions
• Recommendations to streamline business processes and enhance overall operational effectiveness (i.e., are there gaps in risks/controls, inefficiencies, or opportunities for automation)
• Training document for First Line teams

Minimum Experience

• Minimum 3-5 years of experience in Risk Management, Securitization Operations, preferably within financial services, or equivalent experience.
• Proven work experience as a process analyst or similar role, experience in business process analysis, workflows, and process mapping
• Bachelor s degree required.

Specialized Knowledge & Skills

• Mastery of process mapping tools such as Microsoft Visio
• Demonstrate ability to work collaboratively with cross-functional teams, exemplifying a strong team player attitude, take ownership of deliverables, and drive assigned tasks to completion, in a timely manner
• Project management skills to oversee the documentation of business processes, managing timelines, and stakeholder expectations effectively
• Excellent documentation skills and attention to detail
• Strong written and oral communication and interpersonal skills to effectively liaise with various stakeholders, explain complex processes in an understandable way, and gather necessary information for process analysis