Role: Technical Project/ Program Manager
Job Type: Fulltime
Location: Berkley Heights, NJ (5 Days Onsite)
Roles & Responsibilities:
Credit Card Domain
12+ year of credit card, payments experience from banking industry
8+ years of experience in end to end lifecycle of Credit Card issuer area
Expert in card application, account management, credit & terms, rewards & benefits, payment processing, billing and collection
Expert in monetary processing, Non-Monetary processing, Credit Bureau Processing, Reissue, Month end processing,
Experience in Payments, Rewards, Rules processing, Configurations, and Reporting,
Experience in regulatory compliance in the area of interest rate, and cardholder data
Working knowledge of how credit card issuer lifecycle works for business / merchant, financial institutes
Good to have knowledge of BIAN methodology & standards
Soft Skill
Collaborate with business stakeholders to understand and document current business processes and automation requirements.
Ability to demonstrate, articulate functional implementation of card development projects
Work with cross-functional teams to define and document detailed business requirements, including process flows, use cases, and user stories.
Facilitate workshops and meetings to gather input and feedback from business users and subject matter experts
Collaborate with IT teams to translate business requirements into technical specifications.
Create test plans, test cases, and conduct testing to ensure that automation solutions meet business requirements.
Provide training and support to end-users and ensure the successful adoption of solutions.
Stay current with industry best practices and emerging automation trends.
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