ServiceNow E-Signature Controls Implementation Consultants with Public school system experience – Remote - Chicago Public Schools
Diversified Technology, Inc.
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Job Details
Skills
- ServiceNow
Summary
WHO WE ARE:
Founded in 2007, DTI (Diversified Technology, Inc.) is a successful African American owned IT Consulting/Staffing firm based in Chicago's Loop.
WHAT WE DO:
We focus on providing delivery, staffing, and supported services such as enterprise integration/implementations including, but not limited to, CRM, EAM, ERP, PMO, and QA. We service clients in SLED (state/local gov't & education), financial services, fortune, public utility, as well as regularly partnering with Big 4 SI partners.
ServiceNow E-Signature Controls Implementation
Multiple Anticipated Positions | Chicago Public Schools
Engagement: Anticipated five-year program, contingent upon contract award
Location: Chicago, IL; onsite, hybrid, or remote expectations to be confirmed
Start Date: To be determined following award
Required Industry Experience: Public school system / K–12 school district experience
Opportunity Overview
DTI is identifying qualified consultants to support our proposal for Chicago Public Schools’ Enterprise Electronic Signature Platform initiative, RFP .
The proposed initiative will modernize electronic signature processes, streamline document workflows, strengthen security and governance, and integrate e-signature capabilities with district systems, including ServiceNow.
We are seeking candidates for multiple positions across the following specialties. Candidates may qualify for one or more areas; expertise in all three is not required.
Anticipated Positions and Responsibilities
ServiceNow E-Signature Controls Implementation Consultants
- Design and implement ServiceNow workflow and access controls supporting secure electronic signature processes.
- Configure permissions, approval routing, signer and sender authorization, and document visibility.
- Implement audit trails, transaction tracking, exception handling, and reporting.
- Work with district security, compliance, and records management stakeholders to address authentication, confidentiality, retention, and governance requirements.
- Document controls and validate their effectiveness through testing and business review.
Required Qualifications
- Prior hands-on experience supporting a public school system or K–12 school district is required for every position. Candidates must identify the district, project, responsibilities, and dates.
- Relevant hands-on experience in ServiceNow development, ServiceNow–DocuSign integration, or e-signature controls implementation, aligned with the position sought.
- For controls positions: demonstrated experience implementing workflow governance, access controls, approvals, and auditability.
- Experience gathering requirements, documenting solutions, conducting testing, and collaborating with technical and business stakeholders.
- Understanding of sensitive student, staff, and district information and the importance of secure document handling.
Preferred Qualifications
- Experience with enterprise e-signature deployments across multiple schools or departments.
- Familiarity with district requirements related to FERPA, SOPPA, electronic signature compliance, document retention, and accessibility.
- Experience with SSO/SAML, OAuth 2.0, REST APIs, ServiceNow IntegrationHub, and Flow Designer, as applicable.
- Experience integrating with student information, ERP, contract management, or records management systems.
- Relevant ServiceNow or DocuSign certifications.
- Experience creating support documentation, training materials, and operational handoffs.
Important Notice to Consultants
We are currently identifying consultants in support of our RFP response. These opportunities are contingent upon DTI being awarded the work. Once the work is won, we will reconnect with shortlisted consultants to provide complete project details and a finalized, position-specific job description and confirm mutual interest and availability.
The anticipated program spans five years; individual assignments, schedules, duration, work arrangements, and compensation will be confirmed following award.
DTI is an Equal Opportunity Employer. We do not discriminate based on race, color, religion, sex, gender identity, sexual orientation, national origin, ancestry, age, disability, marital status, veteran status, or any other protected characteristic under Illinois state or federal law. All qualified applicants are encouraged to apply, and employment decisions are based solely on merit, qualifications, and business needs.
- Dice Id: dti
- Position Id: 9121473
- Posted 4 hours ago
Company Info
38 Year Heritage of Service
Diversified Telecommunications Inc., (DTI) was founded in 1985, as a pay phone provider. Knowing the needs of the communities it served brought DTI early success. Because DTI was an independent payphone company with lower overhead, it was able to offer a much larger percentage of the phones’ revenues to retailers than bigger providers, such as Illinois Bell, could offer. With the proliferation of cell phones, the pay phone business began to dwindle. Looking ahead DTI had already begun exploring the information technology services arena and found two areas in which to expand their business.
Expanding into Network and IT Consulting
The first area of expansion was in network infrastructure. This included network cabling, which was a logical extension of the phone business. With the growth of business networks, it was a smart move. DTI has been offering network cabling, including network design, pre-project planning, structured cabling systems and on-site technicians, since 1994. Based on the success of the network infrastructure business, Diverse Technologies, Inc. was created in 2008 to provide network communication technicians from I.B.E.W. Local 134, project managers, project coordinators and of course account managers to offer an expanded set of Network Services to help ensure clients expectations were exceeded from beginning to end.
The second area of expansion is IT Consulting, including ERP implementations, software application design and development, computer programming, project management and supplemental staffing. DTI saw that a project often required additional sets of hands or skill sets our client did not have on staff. As opposed to hiring additional staff, they looked to DTI to fill their needs. The division, originally developed to support client needs for project assistance in 1996, grew into the establishment of Diversified Technology, Inc. in 2007.
Adjusting to a Changing Market
Into the 2000s, DTI grew at an incredible rate. It was recognized twice by the Inner City 100 as one of the fastest growing inner-city companies in America. DTI’s client list included some of the top organizations headquartered in Chicago, such as Amoco, Ameritech, and Quaker Oats. But a series of mergers and acquisitions, with corporate decisions now being made outside Chicago, resulted in DTI losing some of its large, long-term clients. Therefore, DTI transitioned once again, balancing its portfolio to include more clients in the government and education industries that aren’t susceptible to mergers and acquisitions by out-of-state corporations, developing strong relationships with some of the largest system integrators and software providers in the business, and providing its service offerings to organizations throughout the country.
Focusing on Specific Industries and Partners
Today, DTI has three services: IT Consulting, Advisory, and Network Services. Advisory is the newest offering, where DTI can provide advisory services for project management, quality assurance, and organizational change management that are software agnostic. While it supports many industries, DTI is focused on Energy, state and local government/education (SLED), and Financial Services. Its experience working with energy firms includes ERP systems, smart meters, and integrating systems to accommodate mergers and acquisitions. Its SLED practice supports state and local governments, including a specialization in transit authorities, along with the needs of K-12 as well as higher education. For financial services organizations, such as JP Morgan Chase, DTI provides IT Consulting and Advisory services.
DTI has built strong relationships with its clients, large system integrators such as Accenture, Deloitte, PwC, and IBM, and software providers such as Oracle, SAP and ServiceNow. DTI has realized significant growth over the last few years following this strategy.
DTI continues to innovate and adjust to the market. It provides its clients high quality services at a reasonable price by recruiting and retaining highly desirable talent, keeping its overhead costs low with a lean and agile infrastructure, and striving to exceed its clients’ expectations.
