IT Account Manager and Client Partner
KR Elixir, Inc.
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Job Details
Skills
- SOW
- Google Cloud Platform
- IT Consulting
- IT Service Management
- Software Development
- Data Governance
- Data Analysis
- Business Development
- Big Data
- Amazon Web Services
- Account Management
- Customer Relationship Management (CRM)
- Microsoft Azure
- Artificial Intelligence
- Application Development
- Hunter
Summary
- Manage and grow a portfolio of existing client accounts by developing strong, long-term relationships.
- Identify opportunities for account expansion through cross-selling and upselling IT Services across Cloud, Data & AI, ERP/CRM, Digital Engineering, and Application Development.
- Serve as the primary point of contact for assigned clients, ensuring responsiveness and a high level of customer satisfaction.
- Collaborate closely with Delivery, Pre-Sales, Solution Architects, and Leadership teams to develop client-specific solutions.
- Support the complete sales lifecycle for existing accounts, including opportunity identification, proposal coordination, commercial discussions, and contract renewals.
- Assist in responding to RFIs, RFPs, and client proposals in collaboration with internal stakeholders.
- Monitor account health, delivery milestones, customer satisfaction, and potential business risks while driving timely issue resolution.
- Conduct regular account reviews and business meetings to understand evolving client priorities and identify future opportunities.
- Maintain an accurate sales pipeline, account forecasts, and customer interactions using CRM tools (Salesforce preferred).
- Coordinate internally to ensure seamless project transitions from sales to delivery and successful execution of engagements.
- Stay informed about industry trends, emerging technologies, and competitor offerings to identify opportunities for strategic account growth.
- 7 12 years of experience in Account Management, Client Relationship Management, Business Development, or IT Services Sales.
- Proven experience managing enterprise or mid-market accounts within an IT Services or Technology Consulting organization.
- Experience selling one or more of the following service areas: Cloud, Data & Analytics, AI, Digital Engineering, ERP/CRM, Application Development, or Managed Services.
- Demonstrated success in growing existing accounts through cross-selling, upselling, renewals, and client retention.
- Strong collaboration skills with Delivery, Pre-Sales, and Technical teams to develop customer-centric solutions.
- Good understanding of commercial models, including Time & Material (T&M), Fixed Price, and Managed Services.
- Experience using CRM platforms such as Salesforce or similar tools for opportunity and pipeline management.
- Strong communication, presentation, negotiation, and relationship management skills.
- Ability to manage multiple customer engagements in a fast-paced consulting environment.
- Willingness to travel for client meetings and business engagements as required.
- Experience working with Global Capability Centers (GCCs), Enterprise Accounts, or Fortune 1000 organizations.
- Exposure to Digital Transformation, Cloud Migration, AI initiatives, or Data Modernization programs.
- Understanding of IT consulting delivery models and software development lifecycles.
- Certifications in Sales, Cloud Platforms (AWS, Azure, Google Cloud Platform), or CRM tools will be an added advantage.
- Dice Id: 91013754
- Position Id: 9032682
- Posted 7 hours ago
Company Info
In the fast-paced business world, a strong digital presence isn’t just an advantage—it’s a necessity. Unleash the transformative power of the cloud with our team of certified experts. At KR Elixir, we’re committed to taking your brand to new heights in the digital landscape.
We understand that every business is unique, so we tailor our approach to match your goals by examining costs, processes, and current practices to increase your efficiency without sacrificing quality or character.
Our team has extensive experience navigating the complexities of major hyperscalers like AWS, Azure, and GCP. We can design, implement, and manage customized cloud solutions that optimize your infrastructure, enhance security, and propel business growth.
We’re more than consultants—we’re your trusted partner. Whether you’re migrating to the cloud for the first time, looking to optimize your existing cloud environment, or seeking expertise in specific cloud technologies, we’re here to guide you at every step, from initial cloud assessments to ongoing management. Stop cloud chaos, unlock potential, and achieve your IT goals.
Our VMware migration services are designed to provide seamless transitions from on-premises environments to the cloud. Whether you’re migrating to native hyperscalers like AWS, Azure, or GCP, or opting for VMware on these platforms, our expertise ensures minimal disruption and maximum efficiency. We handle everything from planning and assessment to implementation and validation, making your migration process smooth and effective.
We don’t just migrate your data—we transform your business. Leverage our expertise in cloud-native development to build scalable, secure applications that fuel innovation and agility. From cost optimization to disaster recovery planning, we’ll ensure your cloud journey is smooth and successful.
Tell us your cloud challenges, and we’ll craft your perfect solution. Contact us today for a consultation!
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