Business Systems Analyst

Client: VDOT

Title: Business Systems Analyst

Location: Richmond, VA (Hybrid)

Duration: 12 months

Job Description:

·        The Virginia Department of Transportation’s (VDOT) Information Technology Division (ITD) is seeking a Business Systems Analyst to work as a key member of the Design Team for IT projects.

·        This analyst will support teams working in Agile (Kanban and Sprint) as well as traditional Waterfall methodologies for Software Development Lifecycle (SDLC).

Responsibilities:

·        Work with the Project team members and business stakeholders to understand business processes and pain points.

·        Develop expertise in the customers’ business applications

·        Conduct Root Cause Analysis to identify system gaps and deficiencies that require a business, technical or blended approach for resolution

·        Diagram current processes and proposed modifications using process flows, context diagrams and data flow diagrams

·        Discover and document requirements and user stories with a focus on improving both business and technical processing.

·        Translate business needs into detailed user stories, use cases, process flows, and other artifacts.

·        Decompose requirements into Epics and Features and create clear and concise user stories that are easy to understand and implement by technical staff

·        Strong Sense of ownership and accountability

·        Utilize progressive elaboration; map stories to technical design specifications to be used by internal staff to develop the system modifications

·        Identify and group related user stories into Themes, document the dependencies and associated business processes

·        Ability to manage competing priorities and meet deadlines.

·        Assist Product Owner in maintaining the product backlog

·        Create conceptual prototypes and mock-ups

·        Create wireframes and prototypes. 

·        Propose alternative solutions that balance cost and benefit and adequately test a solution’s feasibility for business and technical compatibility.

·        Collaborate with staff, vendors, consultants, and contractors as they are engaged on tasks to formulate, detail and test potential and implemented solutions.

·        Perform Quality Analyst functions such as defining test objectives, test plans and test cases, and executing test cases (including regression testing)

·        Coordinate and Facilitate User Acceptance Testing with Business and ensure Project Managers/Scrum Masters are informed of the progress

·        Assist in validating system changes align with business requirements.

·        Schedule, facilitate, and document meetings with cross-functional teams.

·        Prepare agendas, capture key decisions and action items, and distribute meeting notes.

·        Serve as the liaison between business users, project managers, developers, and other stakeholders.

·        Provide regular updates on progress, risks, and issues.

Required Qualifications:

·        The candidate must have a minimum of 10 years of experience delivering business and systems analysis artifacts.

·        5+ years of experience as an Agile Business Analyst; strong understanding of Scrum concepts and methodology

·        Experience organizing and maintaining Product and Sprint backlogs

·        Experience translating client and product strategy requirements into application requirements and user stories

·        Proficient with defining acceptance criteria and managing acceptance process with development

·        Experience with large, multi-module systems

·        Expertise with Microsoft Office products (Word, Excel, Access, Outlook, Visio, PowerPoint, Project Server)

·        Experience with Application Lifecycle management (ALM)

·        The candidate must have exceptional written and oral communications skills and have the proven ability to work well with a diverse set of peers and customers

·        Experience in managing projects or workstreams independently. 

Preferred Qualifications:

·        Experience using Team Foundation Server for agile software development and work item tracking.

·        Ability to create low and high-fidelity wireframes to visually represent user flows and functionality 

·        Experience building interactive dashboards and reports using Power BI Desktop. 

·        Strong experience in writing complex Sql queries for data extraction, transformation and reporting.

·        Certified Scrum Master or Equivalent, experience running sprints & ceremonies.

·        Ability to manage small-scale projects or workstreams independently.

·        Experience using tools such as MS Project ,JIRA, Confluence or equivalent.

Technical Skills & Tools (Required): 

·        Microsoft Office Suite( Word, Excel, Access, Outlook, PowerPoint)

·        MS Visio 

·        Microsoft Project 

·        Power BI / Tableau 

·        Oracle SQL/ SQL Server 

·        Figma or Balsamiq