Sr. MRM- DAM Program Manager

Arthrex, Inc. is a global medical device company and a leader in new product development and medical education. We are a privately held company that strives to accomplish our corporate mission of Helping Surgeons Treat Their Patients Better . We are committed to delivering uncompromising quality to the health care professionals who use our products, and ultimately, the millions of patients whose lives we impact.

Arthrex Benefits

Medical, Dental and Vision Insurance
Company-Provided Life Insurance
Voluntary Life Insurance
Flexible Spending Account (FSA)
Supplemental Insurance Plans (Accident, Cancer, Hospital, Critical Illness)
Matching 401(k) Retirement Plan
Annual Bonus
Wellness Incentive Program
Free, Onsite Medical Clinics
Free Lunch
Tuition Reimbursement Program
Trip of a Lifetime
Paid Parental Leave
Paid Time Off
Volunteer PTO
Employee Assistance Provider (EAP)

Please note, most benefits are for regular, full time employees.

All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other status protected by law.

Main Objective:
To lead the design, implementation, and optimization of innovative, scalable marketing workflows within the Marketing Resource Management Digital Asset Management (MRM-DAM) system and other related marketing tools and systems that enhance operational efficiency, ensure data integrity, and support strategic marketing execution across the organization.

Essential Duties and Responsibilities:
Drive Process Improvement
Understand and oversee workflows and key processes that are utilized in the creation, review and approval, distribution and cataloging of marketing assets
Meet regularly with key stakeholders in other departments and global regions to understand their specific needs and requests that leverage the MRM-DAM system and other marketing tools
Be a user who, if not out of the gate, strives to become functional expert in the MRM-DAM system and other project management tools
Develop and maintain project management processes and tools
Occasionally work with external consultants and vendors to identify and implement functionality that improves the efficiency of Marketing business processes
Standardizing Platform Utilization
Responsible for ensuring systems and workflows are in compliance with applicable Federal health care programs and FDA requirements, as well as Arthrex policies and procedures
Implement and oversee streamlined workflows within the MRM-DAM program and Marketing Work Management (MWM) ecosystem to manage project timelines, approvals, and collaboration between creative teams, marketing managers, and other stakeholders
Oversee integrations with various marketing technology platforms to streamline data flow and improve overall marketing operations performance
Navigate conversations with the Marketing department, stakeholders, IT, and external vendors
Optimize Platform Ecosystem
Create and communicate business cases for continuous improvement of the MRM-DAM asset management experience and the MWM ecosystem
Stay aligned with the functional roadmap of the MWM ecosystem, to ensure that resources are prioritized implementing new features and functionality that will bring the most value to the program stakeholders
Define requirements for DAM metadata, taxonomy, asset types, permissions, and workflows and partner with internal DAM SME(s) and IT teams to deploy changes
Drive prioritization of MWM platform needs of various groups, including the marketing department, and work closely with Product Owner and IT to jointly manage a cohesive program roadmap for MRM-DAM and related tools
Advanced Platform Expertise
Work closely with Product Owner, Business Analysts, and the IT department to provide clarification on functional and build requirements
Advocate for data-based decision-making methodologies for requested enhancements and features
Focus on operational performance measures and productivity
May manage one or more direct reports
In-office, Naples FL-based position; not remote
Travel for training, meetings, and trade shows may be required up to 10%

Incidental Duties:
The above statements describe the general nature and level of work being performed in this job. They are not intended to be an exhaustive list of all duties, and indeed additional responsibilities may be assigned, as required, by management.

Education and Experience:
Bachelor s degree required, preferably in Marketing
Master s degree preferred
Five or more years of experience as a direct manager preferred
Five or more years as an administrator, SME, or user of MRM-DAM / MWM software required
Five or more years in Digital Asset Management, content operations, and marketing technology preferred
Five or more years of program or project management experience required
Two or more years of workflow optimization experience or Sigma certification required
Experience managing or overseeing the management of large volumes of digital assets within a MRM-DAM system or MWM system is required
Experience in medical devices, pharmaceutical, life sciences or other regulated industry preferred
Experience collaborating with cross-functional teams and effectively coordinating activities to achieve desired results is required

Knowledge and Skill Requirements/Specialized Courses and/or Training:
Roadmap development and management
Technical use case development
Workflow design and task analysis
Project management
Understand backlog management & prioritization concepts
Vendor relationship management
Excellent listening skills, including the ability to effectively identify and isolate customers concerns regarding workflow process bottlenecks and technical functionality pain points is required
Excellent written and oral communication skills is required
Strong knowledge of marketing processes, including project request intake and asset creation, approval, and storage is required
Knowledge of Aprimo and Jira as MRM / MWM / project management platforms is strongly preferred
Knowledge of marketing asset management is required
Ability to collaborate effectively with cross-functional teams across Marketing, Creatives, and IT departments and other stakeholders is required
Proficiency using data to assess the value of process and/or functionality change requests and prioritization of improvement work is required