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Job Title: Teamcenter Support Engineer
Location: Remote
Duration: Contract - 12 months
Pay Range: $51/hr $55/hr (W2)
Job ID: 399832
About BCforward
BCforward is a leading global IT consulting and workforce solutions firm providing services and support to Fortune 500 and government clients. Founded in 1998, BCforward has grown with our customers needs into a full-service business solutions provider. With delivery centers and offices across North America and India, we take pride in building long-term relationships and delivering excellence through innovation, collaboration, and integrity.
Job Description
We are seeking a Teamcenter Support Engineer to join our dynamic team. The ideal candidate will have strong experience in Teamcenter and NX administration, configuration, and end-user support and a proven ability to resolve L1/L2/L3 issues, onboard users, and deliver clear documentation and training.
Responsibilities:
- Serve as the first point of contact for Teamcenter/NX problem resolution and drive systemic production issue remediation.
- Support daily Teamcenter/NX user issues and coordinate resolution with the team.
- Manage new user onboarding to Teamcenter and NX, including installation and access enablement.
- Resolve TC client setup, connection, workflow, data and process lock, TC-NX integration, and import/export issues.
- Support data transfers of parts, BOMs, and files with third-party applications integrated with Teamcenter.
- Perform unit testing, system integration testing, and UAT.
- Create Teamcenter user training materials and document FAQs for recurring issues.
- Document test cases for system integration and UAT.
- Troubleshoot and resolve TC-NX integration issues.
Required Skills & Qualifications:
- 6+ years of direct experience with Teamcenter configuration and L1/L2/L3 support.
- Hands-on configuration and customization on server and client using BMIDE, ITK, C++, Java, and SOA.
- Expertise with latest Active Workspace configurations.
- Proficiency in BMIDE, TC-NX integrations, workflows, classification administration, project administration, and Access Manager.
- Proven daily user and admin support experience for Teamcenter and NX.
- Strong documentation skills for test cases and user training manuals.
- Knowledge of source control systems such as GitHub and Mercurial.
- Analytical problem-solving skills with breadth across the Teamcenter product suite.
- Effective teamwork and ability to work in an open team environment.
Preferred Skills:
- Multi-CAD administration and support experience.
- Support coverage for users in the APAC region.
Education/Experience:
- Associate's degree in a computer-related field required.
- Bachelor's degree in computer science preferred.
Why BCforward?
At BCforward, we believe in advancing lives and careers. When you join our team, you gain access to:
- Competitive compensation and benefits.
- Opportunities for growth with global clients.
- A supportive, inclusive culture that values innovation and people.
- Exposure to cutting-edge technologies and projects.
About Our Commitment
BCforward is an equal opportunity employer. We value diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, or veteran status.
Interested? Apply Now!
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