Capability Leader - DevOps & Observability

Job Description

It's about wanting to see others succeed.

Do others often ask you for technology advice and assistance? Are you always looking for innovative ways to help people? Does stepping into a leadership role excite you? If so, being a Capability Leader - DevOps & Observability at Frost could be the job for you.

At Frost, it's about more than a job. It's about having a flourishing career where you can thrive, both in and out of work. At Frost, we're committed to fostering an environment that reflects our values and encourages team members to be the best they can be. In joining our adaptable, integrity-driven team, you'll become part of Frost's over 150-year legacy of providing unparalleled banking services.

Who you are:

As a Capability Leader - DevOps & Observability at Frost, you are subject matter expert, bringing together various technical areas to assist building and executing enterprise DevOps strategy. Our Capability Leaders believe in collaboration, ingenuity, and truly want to lead design and change in the IT realm. You believe in servant leadership and will work with development teams to thoughtfully create and deliver top-quality flow and reliability throughout the organization.

What you'll do:

• Lead, mentor, and develop a high-performing engineering enablement team across DevOps automation and enterprise observability
• Build and execute the enterprise DevOps strategy aligned with Frost's cloud, engineering, security, and modernization priorities
• Define and drive CI/CD modernization and standardization across version control, testing, release workflows, IaC, automation, and policy-based guardrails
• Own and mature enterprise DevOps and observability platforms, including CI/CD, Git repositories, artifact management, IaC frameworks, secrets management, pipeline security, and telemetry tools
• Lead observability strategy and platforms, such as Splunk and Orion, to enhance detection, diagnosis, and remediation
• Partner with Application, Cloud, Infrastructure, SRE, and Security teams to integrate DevOps standards, observability insights, governance, and DevSecOps practices across the organization
• Improve delivery flow and operational reliability by reducing manual efforts, removing bottlenecks, and strengthening deployment and incident processes
• Manage and evolve DevOps tools and related platforms to support technology lifecycle management and overall DevOps maturity
• Always take action using Integrity, Caring, and Excellence to achieve all-win outcomes

What you'll need:

• Bachelor's degree in computer science, Engineering, Information Systems, or a related field, or equivalent experience
• 7+ years of experience in DevOps, platform engineering, SRE, cloud engineering, or related disciplines
• 3+ years of experience leading engineering teams or technical capability areas with direct accountability for outcomes
• Strong expertise in CI/CD tooling, Git-based workflows, and IaC frameworks
• Advanced understanding of observability concepts, telemetry, and monitoring platforms
• Excellent written and verbal communication skills
• Proven ability to influence and partner effectively across technical and business teams

Additional Preferred Skills:

• Experience leading platforms or engineering enablement capabilities in regulated or financial services environments
• Experience with Azure cloud-native services and container platforms such as Kubernetes and OpenShift
• Hands-on experience with observability platforms and applying telemetry to guide engineering and operational decisions
• Certifications in Azure, DevOps, SRE, or cloud disciplines
• ITIL, Agile, or Lean certifications

Our Benefits:

At Frost, we care about your health, your family, and your future and strive to have our benefits reflect that. This includes:

• Medical, dental, vision, long-term disability, and life insurance
• 401(k) matching
• Generous holiday and paid time off schedule
• Tuition reimbursement
• Extensive health and wellness programs, including our Employee Assistance Program
• Referral bonus program + more!

Since 1868, Frost has dedicated their expertise to provide exceptional banking, investment, and insurance services to businesses and individuals throughout Texas. Frost is one of the 50 largest U.S. banks by asset size and is a leader in banking customer satisfaction. At Frost, it's about being part of something bigger. If this sounds like you, we encourage you to apply and see what's possible at Frost.