IT Support Specialist

Knowledge Management, Inc. (KMI) has the leadership and experience to deliver innovative technology, logistics and management solutions to meet real mission requirements. KMI is a Minority Business Enterprise (MBE) and Small Disadvantage Business (SDB) that specializes in Logistics, Warehouse Services, Distance Learning/Training, Enterprise Solutions, Financial Management Support, Program Management, Intelligence Analysis & Threat Assessment, and Data Analytics/Operations Research. Since 1998, o

Job Description This will be remote/WFH until the Seattle office opens in January 2026. Onsite support will be increasingly required as the open date arrives. Then it will require onsite support up to 5 days a week after the open date. The Role: Familiar with a variety of the field's concepts, practices, and procedures. Relies on experience and judgment to plan and accomplish goals. Performs a variety of complicated tasks. Training, education and/or experience in Computer Operations. Other exp

Job Description: Role - IT Support Specialist (Bilingual)Location - US-RemoteKey Responsibilities1.Issue Resolution & Support:Responsible for analyzing, tracking, and resolving online system issues, providing rapid response to customer service and internal business colleagues to ensure timely handling of feedback.2.Product Quality Improvement:Analyze and summarize recurring issues, relaying insights back to product and development teams to enhance product quality, prevent recurrence, and safegua

Description Keeper Security is hiring an IT Support Specialist to join our IT team. This role offers a hybrid work schedule and requires regular on-site support at our El Dorado Hills, CA office, with a minimum of 4 days per week in office during onboarding and training. Following successful ramp-up, the schedule may transition to 3 days per week in office based on business needs. Keeper's cybersecurity software is trusted by millions of people and thousands of organizations globally. Keeper i