Director, Business Data Services

Opportunity Overview

What You'll do:
We are seeking a Director of Business Data Services to lead the design and execution of our data mesh and data product operating model. This strategic leader will serve as the primary alignment and planning contact between the Data organization and key partners (Business Segment Leaders, Edward Jones "EJ Labs", Digital), ensuring domains have clear roadmaps, governance, and adoption strategies. You will own the lifecycle and economics of AI-ready data products, drive alignment across enterprise initiatives, and lead a team responsible for planning, enablement, and advisory functions with stakeholders.
This role blends business acumen, data literacy, and change leadership to accelerate the responsible use of analytics, machine learning, and GenAI at scale.
Strategic Alignment & Planning

• Serve as the primary alignment and planning contact for the Data organization with Business Segment Leaders, EJ Labs, and Digital
• Maintain a long-term roadmap of each data domain's ambitions and needs, ensuring alignment with enterprise strategy
• Act as the central planning point for Data, submitting a standardized Data Statement of Work (SOW) within portfolio epics using a repeatable template covering all Data services

Transformation Leadership

• Own accountability for data mesh/data product approach, including program design (domains, Data Product Managers, change management, planning)
• Lead the Data Advisor function to support the data product approach aligned to data domains
• For large transformation initiatives, facilitate data product and ETL job specifications with Business Systems Analysts and data owners; secure sign-off and hand-off to Data Product Managers for build, test, deploy, and ownership

Adoption & Enablement

• Drive adoption, skills development, policy compliance of data ownership and use
• Lead role-based training, champions network, documentation standards, and office hours
• Develop and maintain training content, governance checklists, and communities-of-practice assets

Data Product Ownership

• Own Security Master File data product and Key Firm Metrics data products, ensuring governance, reliability, and adoption

EEO Statement

Edward Jones does not discriminate on the basis of race, color, gender, religion, national origin, age, disability, sexual orientation, pregnancy, veteran status, genetic information or any other basis prohibited by applicable law.

Company Description

Join a financial services firm where your contributions are valued. Edward Jones is a Fortune 500 company where people come first. With over 9 million clients and 20,000 financial advisors across the U.S. and Canada, we're proud to be privately-owned, placing the focus on our clients rather than shareholder returns.

Behind everything we do is our purpose: We partner for positive impact to improve the lives of our clients and colleagues, and together, better our communities and society. We are an innovative, flexible, and inclusive organization that attracts, develops, and inspires performance excellence and a sense of belonging.

People are at the center of our partnership. Edward Jones associates are seen, heard, respected, and supported. This is what we believe makes us the best place to start or build your career.

View our Purpose, Inclusion and Citizenship Report.

Fortune 500, published June 2024, data as of December 2023. Compensation provided for using, not obtaining, the rating.

Awards and Accolades

At Edward Jones, we are building a place where everyone feels like they belong. We're proud of our associates' contributions to the firm and the recognitions we have received.

Check out our U.S. awards and accolades: Insights & Information Blog Postings about Edward Jones

Check out our Canadian awards and accolades: Insights & Information Blog Postings about Edward Jones

Position Requirements

What You'll Need:

• 7+ years in data/analytics roles (e.g., data product management, analytics consulting, BI, data strategy, or applied AI)
• Proven experience aligning business strategy to data capabilities and delivering measurable outcome
• Strong understanding of data platforms (Lakehouse, ELT/ETL), semantic modeling, BI, and AI concepts (feature stores, embeddings, MLOps, RAG)
• Working knowledge of data governance (privacy, retention, classification) and responsible AI principles
• Exceptional communication, facilitation, and stakeholder management skills; ability to translate technical concepts to business language

Preferred

• Experience in Fortune 500/250 or similarly complex environments
• Domain experience in one or more areas (Finance/Financial Planning, Wealth Management, Sales/Marketing, Customer)
• Familiarity with enterprise BI and AI ecosystems and governance platforms (Databricks, Azure, vector databases, MCP servers
• Certifications in data governance, analytics, or AI (e.g., DAMA, Azure/AWS/Google Cloud Platform Data/AI)

Salary Information

Edward Jones' compensation and benefits package includes medical and prescription drug, dental, vision, voluntary benefits (such as accident, hospital indemnity, and critical illness), short- and long-term disability, basic life, and basic AD&D coverage. Short- and long-term disability, basic life, and basic AD&D coverage are provided at no cost to associates. Edward Jones offers a 401k retirement plan, and tax-advantaged accounts: health savings account, and flexible spending account. Edward Jones observes ten paid holidays and provides 15 days of vacation for new associates beginning on January 1 of each year, as well as sick time, personal days, and a paid day for volunteerism. Associates may be eligible for bonuses and profit sharing. All associates are eligible for the firm's Employee Assistance Program. For more information on the Benefits available to Edward Jones associates, please visit our benefits page.