Senior Knowledge Graph SME

Company Overview

Milestone Technologies is a global IT managed services firm that partners with organizations to scale their technology, infrastructure and services to drive specific business outcomes such as digital transformation, innovation, and operational agility. Milestone is focused on building an employee-first, performance-based culture and for over 25 years, we have a demonstrated history of supporting category-defining enterprise clients that are growing ahead of the market. The company specializes in providing solutions across Application Services and Consulting, Digital Product Engineering, Digital Workplace Services, Private Cloud Services, AI/Automation, and ServiceNow. Milestone culture is built to provide a collaborative, inclusive environment that supports employees and empowers them to reach their full potential.

Our seasoned professionals deliver services based on Milestone's best practices and service delivery framework. By leveraging our vast knowledge base to execute initiatives, we deliver both short-term and long-term value to our clients and apply continuous service improvement to deliver transformational benefits to IT. With Intelligent Automation, Milestone helps businesses further accelerate their IT transformation. The result is a sharper focus on business objectives and a dramatic improvement in employee productivity. Through our key technology partnerships and our people-first approach, Milestone continues to deliver industry-leading innovation to our clients. With more than 3,000 employees serving over 200 companies worldwide, we are following our mission of revolutionizing the way IT is deployed.

Job Overview

Role summary

Serves as Milestone's KG and ontology specialist, leading KG validation and SPARQL remediation in collaboration with the client's designated knowledge-graph subject-matter expert.

Key responsibilities

• Lead knowledge-graph validation and SPARQL remediation in collaboration with the client's designated knowledge-graph subject-matter expert
• Document gaps in the operational knowledge graph
• Support field alignment for an ongoing release
• Provide ontology-design input to Graph RAG work

Required skills & experience

• 6+ years knowledge-graph engineering / SME experience
• Hands-on SPARQL and graph-database experience (Stardog or equivalent)
• Ontology design experience
• Experience running structured SME elicitation sessions with client-side counterparts

Preferred qualifications

• Experience running two or more structured SME sessions per sprint with a client-side SME counterpart
• Experience triaging and routing externally-owned defects back to their source

Education

B.Tech/M.Tech in Computer Science or a related field, with deep, demonstrated expertise in ontology design and graph databases; formal certification not mandatory.

Compensation

Estimated Pay Range:

Exact compensation and offers of employment are dependent on circumstances of each case and will be determined based on job-related knowledge, skills, experience, licenses or certifications, and location.

Our Commitment to Diversity & Inclusion

At Milestone we strive to create a workplace that reflects the communities we serve and work with, where we all feel empowered to bring our full, authentic selves to work. We know creating a diverse and inclusive culture that champions equity and belonging is not only the right thing to do for our employees but is also critical to our continued success.

Milestone Technologies provides equal employment opportunity for all applicants and employees. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, gender, gender identity, marital status, age, disability, veteran status, sexual orientation, national origin, or any other category protected by applicable federal and state law, or local ordinance. Milestone also makes reasonable accommodations for disabled applicants and employees.

We welcome the unique background, culture, experiences, knowledge, innovation, self-expression and perspectives you can bring to our global community. Our recruitment team is looking forward to meeting you.