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IAA Production Support & Infrastructure Specialist

Chicago, IL, US • Posted 21 hours ago • Updated 21 hours ago

Contract Corp To Corp

Contract W2

1 Year

No Travel Required

On-site

Depends on Experience

Galaxy i Technologies, Inc.

Fitment

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Job Details

Skills

Amazon Web Service(AWS) Cloud Computing~Okta~Multifactor Authentication (MFA)

Summary

Job Title : IAA Production Support & Infrastructure Specialist
Location : Chicago,IL

JD :

Role Name - IAA Production Support & Infrastructure Specialist

ROLE_DESCRIPTION -

Role Descriptions: Platform Operations Infrastructure Support oAdminister and support AWS environments across Dev| UAT| and Production| including EC2| VPCs| Bastion hosts| S3| Lambda| CloudWatch| GitLab runners| and AWS Certificate Manager. oMaintain Red Hat Enterprise Linux and Windows server components| including patching| package management| server reboots| vulnerability remediation| and environment readiness activities. oSupport infrastructure planning for global expansion| including Snowflake integration| multi-region AWS deployments| and operational readiness for new platform capabilities. Application Support| Monitoring Incident Management oProvide production support for the IAA web reporting interface and related backend components| including SAP S4HANA| PostgreSQL| S3 storage| ETL pipelines| StepStream| and Bloomberg integrations. oMonitor application and infrastructure health using AWS CloudWatch| system email alerts| ServiceNow notifications| GitLab Service Desk| and Azure DevOps boards. oTriage incidents| coordinate resolution across development| infrastructure| accounting| and service desk teams| and support the transition of support processes into ServiceNow. Access Management| Security Compliance oManage onboarding and access provisioning for internal and external users| including user detail collection| client ID assignment| Okta enrollment| MFA setup| and coordination with InfoSec and Service Desk teams. oRespond to vulnerability alerts| assess impacted components| apply patches or remediation steps| and document actions in accordance with support and compliance processes. oSupport certificate lifecycle management| including renewals| imports| and automation opportunities using AWS Certificate Manager and Venafi. Process Improvement| Documentation Collaboration oCreate and maintain operational documentation| runbooks| support procedures| and knowledge-sharing materials for recurring support activities. oIdentify opportunities to improve support processes| automate manual steps| reduce operational risk| and improve consistency across environments. oCollaborate with accounting| development| infrastructure| InfoSec| and service desk partners to ensure stable platform operations and compliant support practices.
Essential Skills: Role Overview The IAA Production Support Infrastructure Specialist will help ensure the stability| security| and operational readiness of the IAA platform across cloud infrastructure| application support| access management| and production operations. This role will partner closely with development| infrastructure| InfoSec| accounting| and service desk teams to troubleshoot issues| support AWS and server environments| manage operational workflows| and improve support processes for a business-critical investment accounting and reporting platform.

Skills: Digital : Amazon Web Service(AWS) Cloud Computing~Okta~Multifactor Authentication (MFA)
Experience Required: 6-8

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: 10374872
Position Id: 36391-43206-1787839816
Posted 21 hours ago

Company Info

About Galaxy i Technologies, Inc.

Galaxy i Technologies, Inc is a global consulting and IT services company that is known for its commitment to client satisfaction. Galaxy i Technologies is an information technology firm offering IT Consulting, Staff Augmentation, Software Development & Training and E-commerce Development. We help our Clients to implement these solutions through a variety of skilled consulting services like Application management, Implementation and Infrastructure management.

Galaxy i Technologies has a pool of highly skilled professionals who work through the life cycle of challenging and exciting projects, including System Analysis, Designing, Development, Implementation, Maintenance, Enhancements and Test Support to our Fortune 500 Corporations.

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