IVR Developer

Job Description Sr. IVR Developer will develop and support DTMF and Voice BOTs to meet the overall goal of the business and program. This role is part of a large transformational program team that will enable many lines of business in the enterprise. It is central for enabling meaningful and personalized customer experience in the assisted service channels (IVR) and will lead the organization in adopting increasingly advanced capabilities. This role covers both Development and Support.Build / De

Position: IVR Developer Location : Toronto (Hybrid) Job Type: Full Time Job Description Sr. IVR Developer will develop and support DTMF and Voice BOTs to meet the overall goal of the business and program. This role is part of a large transformational program team that will enable many lines of business in the enterprise. It is central for enabling meaningful and personalized customer experience in the assisted service channels (IVR) and will lead the organization in adopting increasingly advance

Company Description Miratech helps visionaries change the world. We are a global IT services and consulting company that brings together enterprise and start-up innovation. Today, we support digital transformation for some of the world's largest enterprises. By partnering with both large and small players, we stay at the leading edge of technology, remain nimble even as a global leader, and create technology that helps our clients further enhance their business. We are a values-driven organizat

Role: AWS Connect IVR Application Developer Location: Remote Job Type: C2C/W2/1099 Required Skills & ExperienceCore Technical Requirements Hands-on experience withAmazon Connect, including: oContact Flows oQueues, routing profiles, hours of operation StrongAWS serverless developmentexperience: oAWS Lambda (Node.js or Python) oAPI integration patterns supporting IVR flows oDynamoDB Experience buildingtelephony/IVRexperiences, including failure-safe behavior and degraded-mode handling. Experience