Master Crestron AV Programmer

Req ID: 38813

Summary

Master Crestron AV Programmer

Ft Meade, Maryland (USACIC)

Are you ready to enhance your skills and build your career in a rapidly evolving business climate? Are you looking for a career where professional development is embedded in your employers core culture? If so, Chenega Military, Intelligence & Operations Support (MIOS) could be the place for you! Join our team of professionals who support large-scale government operations by leveraging cutting-edge technology and take your career to the next level!

Chenega Analytic Business Solutions (CABS) provides federal agencies and commercial customers with trusted insights into Records and Information Management, Administrative Solutions, Information Technology, Engineering, and Training. Formed in 2017 to serve federal and commercial customers, CABS is 8(a) certified and has grown quickly into a leader in the federal IT and Training environment.

The Master Crestron AV Programmer shall develop and maintain existing AV capabilities within the clients headquarters and outlying subordinate sites and ensure the AV Engineering Team has the tools necessary to successfully execute the mission of the customer.

Responsibilities

• Provide advanced operational programming, maintenance, and support for all Audio Video systems.
• Provide direct support for VTC capabilities, work on new Ui designs and integration with multiple Chenega AV Engineering teams who are building new spaces, performing upgrades and patches, and assist with customer training.
• Utilize advanced Crestron programming skills to manage, operate, and maintain a large array of AV equipment and AV suites.
• Perform touch panel design and configuration, read, and interpret electronic schematics to troubleshoot and repair systems.
• Perform AV programming tasks in a timely and quality-conscious manner.
• Manage customer needs and schedules along with prioritization of work across a broad enterprise of AV systems with varying levels of usage and dependencies.
• Perform touch panel design and configuration, read, and interpret electronic schematics to troubleshoot and debug systems.
• Assist with customer training and knowledge/use transfer within a diverse customer base in a sensitive and mission-critical work environment.
• Work as a key member of a team to assist with troubleshooting and solutioning to ensure high-visibility systems remain available and fully functional.
• Use advanced knowledge of AV, control signal flow, and test equipment to troubleshoot systems.
• Remain current within the industry, trends, and emerging technologies.
• Complete annual company and customer training requirements according to established policies and procedures.
• Record labor hours daily in an online corporate system.
• Other duties as assigned.

Qualifications

• High school diploma or GED equivalent. 4+ years of experience in lieu of a degree
• BA/BS in the information technology field is preferred
• 10+ years of experience in the field of AV Programming, Engineering, and Maintenance
• Certification, knowledge, or experience on AMX or Extron control systems
• Advanced level of AV, control signal flow, and test equipment to troubleshoot systems
• AV design and integration team
• Senior experience in configuring, maintaining, and sustaining Extron, Crestron, AMX, and Cisco UC/VTC technologies is preferred
• COMPTIA Security+ certification required
• Advanced-level Crestron programming experience (Crestron Master Certification is desired)
• Top Secret clearance is required to start with SCI eligibility

Knowledge, Skills, and Abilities:

• Strong time management skills.
• Experience working as a key member of an AV design and integration team
• Ability to apply Security Technical Implementation Guides (STIG) requirements on UC technologies.
• Strong networking skills and understanding of AV-Over-lp (NXV, NAX, Dante and AES67
• Ability to multitask across a portfolio of AV projects and initiatives
• Effective interpersonal, written, and verbal communication skills
• Knowledge of 2D CAD drawing development (Visio, AutoCAD, or equivalent
• Experience communicating directly with customers, vendors, and service providers to foster strong relationships and a positive and collaborative environment.
• Ability to travel globally to customer sites as needed.
• Understanding of Department of Defense Intelligence Agency (DIA) TTPs, Defense (DOD), and DISA VTC requirements.
• Must be able to resolve basic and advanced troubleshooting on Cisco UC technologies.
• Knowledge of AV/VTC sessions, call managers, scheduling, and AV/VTC services with outside agencies for executive-level users.
• Ability to perform duties in the DoD classified and unclassified environments, including the use of KIV-7 encryption keys for ISDN/IP classified connectivity.
• Experience with IEEE 802.3 Ethernet, TCP/IP, QoS, ISDN, Firewall Traversal, SIP, H.323, relevant video standards, and DoD Video Security Technical Implementation Guides (STIG) processes, and familiarity with and ability to comply with the Defense Information Systems Agency (DISA) operational
• Working knowledge of SIP, ISM, H232, H320, 60, TLS, RTP, SRTP, TCP/IP, UDP, content control protocols, video compression standards, packet analyzers, routing protocols, and networking fundamentals, Tandberg, Polycom, and Cisco video and voice technologies.
• Full working knowledge of commercial construction methods, like ceiling deck constructions, wall framing, structural engineering, electrical wiring, and cable/fiber installation.
• Familiar with AR 25-1 and DoD PAM 25-91.
• Experience with Cisco Unified Communications Manager/Cisco Meeting Server Technologies Operations and Maintenance.
• Experience with multi-security classified and unclassified IP video teleconferencing/presentations.
• Senior experience with networking, LAN/WAN, and Telecommunications Industry Association (TIA) cabling standards.
• Proficient in Microsoft Office, including PowerPoint, Word, Excel, Access, and Outlook.
• Knowledge of TCP/IP network routing and switching.
• Experience with any of the following programming languages: C+, C++ or C#, Visual Basic, or HTML.
• Experience with the industrys audio Digital Signal Processors (DSPs).
• Knowledge of wireless technologies.
• Experience with DITSCAP/8500.2 IA controls desired.
• Understanding of PKI
• Ability to attend all customer-person meetings and conferences as requested.
• Ability to communicate with others effectively, both orally and in writing.
• Ability to multitask in a high-stress, performance-based environment.
• Ability to establish priorities and meet established deadlines.
• Maintain a high level of integrity and accountability.
• Possess strong problem-solving and leadership skills.
• Ability to travel CONUS and/or OCONUS up to 15% as required.

How youll grow

At Chenega MIOS, our professional development plan focuses on helping our team members at every level of their careers to identify and use their strengths to do their best work every day. From entry-level employees to senior leaders, we believe theres always room to learn.

We offer opportunities to help sharpen skills in addition to hands-on experience in the global, fast-changing business world. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their careers.

Benefits

At Chenega MIOS, we know that great people make a great organization. We value our team members and offer them a broad range of benefits.

Learn more about what working at Chenega MIOS can mean for you.

Chenega MIOSs culture

Our positive and supportive culture encourages our team members to do their best work every day. We celebrate individuals by recognizing their uniqueness and offering them the flexibility to make daily choices that can help them be healthy, centered, confident, and aware. We offer well-being programs and continuously look for new ways to maintain a culture where we excel and lead healthy, happy lives.

Corporate citizenship

Chenega MIOS is led by a purpose to make an impact that matters. This purpose defines who we are and extends to relationships with our clients, our team members, and our communities. We believe that business has the power to inspire and transform. We focus on education, giving, skill-based volunteerism, and leadership to help drive positive social impact in our communities.

Learn more about Chenegas impact on the world.

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