Cloud Engineer

Location: Quincy, MA
Salary: $70.00 USD Hourly - $75.00 USD Hourly
Description: Our client is currently seeking a Cloud Engineer
Looking for a Cloud Engineer, specializing in Intelligent Document Processing (IDP), who will beresponsible for supporting wide initiatives. The suitable candidate will be responsible for implementing, configuring, and maintaining IDP solutions across the multi-agency environment, translating the enterprise architecture into operational reality. Working closely with the Cloud Architect, the IDP Engineer will be the primary technical resource for building and optimizing document processing workflows, training agency-level administrators, and ensuring consistent, high-quality IDP implementations across all umbrella.

This job will have the following responsibilities:

o Implement, configure, and maintain the IDP platform across the multi-agency environment.

o Build and optimize intelligent document processing workflows, including document classification, data extraction, validation, and integration with downstream systems.

o Configure and manage sub-tenant environments for child agencies within the parent instance, ensuring proper segregation, permissions, and resource allocation.

o Develop and maintain document classification projects, extraction rules, and training sets to achieve high accuracy across diverse document types used by health and human services agencies.

o Serve as the primary technical trainer and mentor for agency-level administrators across child organizations.

o Develop and deliver training programs, documentation, and knowledge base materials that enable agency personnel to manage day-to-day IDP operations within their sub-tenant environments.

o Provide hands-on guidance to agency teams during initial project setup, helping them configure workflows, extraction models, and integrations consistent with enterprise standards.

o Establish a community of practice among agency IDP admins to share knowledge, best practices, & lessons learned.
Qualifications & Requirements:

Hands-on experience with workflow design, document classification, and data extraction configuration, preferably with Tungsten Automation Total Agility & related certification

Experience configuring and managing multi-tenant or multi-organizational environments within an IDP/content platform.

Strong scripting and development skills (e.g., C#, .NET, JavaScript, SQL) for customizing workflows and integrations.

Experience with Tungsten RPA, Tungsten Communication Manager, or other products in the Tungsten Automation portfolio.

Familiarity with multi-tenant deployments where child agencies or departments operate semi-autonomously within a parent environment.

Experience working in government, healthcare, or other highly regulated environments, particularly with health and human services agencies.

Knowledge of HIPAA compliance requirements as they pertain to document processing and content management.

Experience with AI/ML-based document classification and extraction model training and optimization.

7 years of IT experience, with 3+ years' experience in IDP Engineer role

Excellent interpersonal and training skills with the ability to mentor non-specialist administrators and translate complex technical procedures into accessible guidance.

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