Our goal is to solve problems and deliver results for our clients. At Cloud and Things, you can be a part of transforming the public sector’s IT environment. Our team is on the forefront of helping to solve the government's most complex IT challenges. If you are seeking a role that offers the opportunity to work on rewarding projects, consider a career with Cloud and Things.
*This is an exempt position. Salary commensurate with experience*
Overview:
Location: Albany, NY - Hybrid
Salary: $140,000 - $150,000
We are seeking a Business Analyst who will support our NYS client. This role will be expected to lead and coordinate requirements analysis for a large, complex state eligibility system, working closely with stakeholders, managing BA work products, and ensuring solutions align with business needs, timelines, and project standards. The ideal candidate for this role will bring deep experience in enterprise, client-facing systems—specifically in the Human Service domain—and excel at eliciting, documenting, and validating requirements across Agile teams, with a proven ability to guide complex implementations from analysis through delivery.
Duties:
Work closely with the Functional Manager of the project to manage the team of Business Analysts, organize project artifacts including assignments and schedules, perform reviews of project artifacts, create output work packages for stakeholder review, and schedule and facilitate meetings.
Conduct requirements analysis of the State systems and document requirements to assist in implementation of the project. Initial focus will include participating in analysis of the existing State systems and business processes, executing quality control tasks, identifying rules to carry forward those that will be retired in collaboration with agency business partners working within the guiderails of the project scope.
Identify and document As Is and To Be system requirements and design using the prescribed business analysis methodology, processes, toolkit and tools including but not limited to context diagrams, process flows, use cases, requirements traceability matrix, user interface specifications and mockups.
Meet with relevant stakeholders, including agency and local district subject matter experts, users, and executive teams to elicit requirements.
Mandatory Qualifications:
7+ years of client focused business and requirements analysis experience and documentation including: Conducting and leading requirements gathering sessions; Analyzing requirements gathered; Identifying, documenting, and validating system requirements for continuous integration and deployment; Preparing proposals for best fit technology based on requirements elicited.
5+ years of experience identifying, documenting and validating system requirements across multiple agencies, with a focus on the Human Service domain including eligibility, enrollment, case management, and financial management of SNAP, HEAP, PA, & Child Care.
7+ years of developing JIRA boards, Sprint planning, use cases, user stories, screen prototypes, specifications, and experience with requirements management tool similar to Blueprint.
5+ years' experience playing multiple roles – such as Business analyst & tester, assisting with plan, roadmaps, sprint planning and working on initiative assigned by reporting manager.
Desirable Qualifications:
Cloud and Things complies with all applicable federal, state, and local laws regarding recruitment and hiring. All qualified applicants are considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or any other category protected by applicable federal, state, or local laws.
AI-Assisted Resume Evaluation Notice
Cloud and Things – Talent Management
Notice to Candidates
Cloud and Things utilizes artificial intelligence (AI) tools to assist our recruiting team in evaluating candidate applications for streamlining; consistency, efficiency, and thoroughness. All hiring decisions are ultimately made by our human recruiting professionals.
How AI Is Used
Our AI tools assist by:
- Analyzing resumes against job requirements
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- Ensuring consistent review standards across all applications
Important: AI serves as a support tool only. As noted above, all candidate selection and hiring decisions are made by experienced human recruiters. Your unedited resume will be processed by our AI tools as part of this evaluation.
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- All data sent to AI tools is encrypted in transit and at rest
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- Personal data is anonymized or minimized wherever possible during AI processing
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By submitting your application, you acknowledge this notice and consent to AI-assisted evaluation as part of our recruitment process.
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