Role: Sr. Solution Architect
Location: New York, NY (100% onsite)
Description:
Must have skills:
PPDM, Avamar 19.8 & later, Data Domain 7.7 & later. DPA 19.4 & later
Nice to have skills:
Knowledge of any of the following: Isilon, CloudIQ, Vcenter, NDMP ServiceNow, Office 365, Networking, FTP, and engaging support. Good to have scripting and familiar with UNIX & PowerShell commands.
Project Tasks:
Daily Operations/Implementation
Check and confirm all systems maintenance are running fine and take necessary action to resolve if any on all ten Avamar servers (Two physical servers & eight virtual servers) and eleven Data Domains (Two DD 9800 model & Nine DD9900 model)
Monitor Daily backup failures (VM Snapshot, NAS, DB2, Oracle, file system backups)
Restore request as needed by customer.
Create DPA reports for customer.
Please check LPR backups complete on both MDC/PSAC2
Computer Crimes NAS backup, check current year is completing and you may have to manually manage backups for older years.
Work with support for any hardware issues such as disk or memory failures and work with CE's
Knowledgeable with Elastic Cloud to support in case of any troubleshooting issues such as updating certificates, Disk replacements, and reporting with support.
Perform upgrades to Data Domain
Monitor CloudIQ for DPS and resolve open issues.
Perform upgrades to Avamar & DPA
Attend meetings with Customer to go over any issues related to backup.
Attend CAB (ServiceNow) meetings.