Senior Systems Analyst (Contract | Hybrid | Atlanta, GA)

Position Overview

We are seeking a highly skilled and experienced Senior Systems Analyst to support and enhance enterprise IT operations within a public-sector environment. This role will provide advanced technical leadership, serve as an escalation point for complex system issues, and ensure the stability, security, and performance of critical IT infrastructure.

The ideal candidate will bring strong hands-on technical expertise, excellent problem-solving abilities, and a customer-focused mindset. Local candidates are required due to on-site responsibilities.

Key Responsibilities

• Lead the resolution of complex technical issues related to hardware, software, and network systems

• Provide advanced support for Microsoft-based enterprise environments

• Administer and maintain Active Directory, Office 365, Exchange, and Windows systems

• Coordinate with third-party vendors to ensure timely issue resolution

• Research, recommend, and implement system improvements and upgrades

• Develop and maintain detailed technical documentation and procedures

• Support end-users and mentor junior technical staff

• Ensure systems meet security, compliance, and operational standards

Required Qualifications

• 10+ years of professional IT experience

• 5+ years working in Microsoft enterprise environments

• 3+ years of experience with Active Directory Domain Services

• Strong experience with Windows Server and Client operating systems

• Proficiency in PowerShell scripting and automation

• Solid understanding of TCP/IP, DNS, and DHCP

• Proven troubleshooting and problem-resolution skills

• Experience working with external technical vendors

• Excellent written and verbal communication skills

Preferred Qualifications

• Experience with Office 365 and mailbox migrations

• Knowledge of Azure AD, ADFS, and Single Sign-On (SSO)

• Exposure to AWS infrastructure

• Experience supporting SharePoint environments

• Microsoft certifications (Azure, Windows Server, Office 365)

• Familiarity with ITIL best practices

Key Competencies

• Strong analytical and problem-solving skills

• Customer-focused service approach

• Ability to manage multiple priorities effectively

• High level of professionalism and accountability

• Adaptability in fast-paced environments

• Commitment to continuous learning

Why Join This Opportunity

• Work on enterprise-level systems in a stable public-sector environment

• Opportunity for long-term engagement and potential conversion

• Collaborative and professional work culture

• Hands-on involvement in critical infrastructure initiatives