Digital Product Manager (Ecommerce)

• This position is onsite  Boston, MA for the hybrid work schedule
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• Candidate Profile:
• Minimum required years of experience: 5+  years of digital product management experience with an ecommerce business.
• Exp working in a software development project throughout their career, familiarity in agile development scenario
• Experience writing business requirements, digital product definition, & UAT testing 
• Has a product core skillset as well as retail / ecommerce experience 
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• Software/technical requirements: JIRA, confluence, and Salesforce is required ***
   
• Soft skills: Communication is key (will be running SCRUM meetings detailed with documentation)
   

WHO WE ARE LOOKING FOR

We’re looking for a Digital Product Manager that will help drive the digital product strategy and partner with a cross-functional team to deliver new features and functions that drive meaningful business results.

The candidate needs to be able to drive clarity and action, while drawing on their experience in Product Management and commerce. We are looking for candidates who have experience in one or more of the following

• Ecommerce funnel from browse to buy – Salesforce experience a plus
• Content management system (CMS) enablement for ecommerce retailer or DTC brand
• Digital marketing (email and sms) enablement experience

WHAT YOU WILL WORK ON

If this is you, you’ll be working with our Technology, User Experience, Analytics and Business partners and will be responsible for:

• Own prioritization and drive planning of ongoing onsite user acquisition and account experiences.
• Identifying opportunity spaces and recommend relevant features, capabilities and tools for prioritization within Marketing Technologies portfolio.
• Analyzing customer insights, industry trends and analytics for assigned features.
• Defining and documenting detailed business requirements for key capabilities through user story identification and development.
• Partner with User Experience team on how customer experience will be implemented.
• Partner with Analytics team on KPI measurement and insights.
• Partner with Testing and Optimization team on learning agenda and opportunities.
• Partner with Digital Technology on development execution, as a key lead in development sprints, user acceptance testing and ongoing releases.
• Develop and execute launch planning and readiness with cross-functional teams.

WHO YOU WILL WORK WITH 

You will report to a senior member of the Global Digital Product Management and lead product management for assigned scope within the customer journey.

WHAT YOU BRING 

• 4+ years of digital product management experience with an ecommerce business. 
• Proven record of partnering with cross functional teams through ideation, design, and delivery of digital products. 
• Understanding of ecommerce and retail landscape including technologies and vendors and how to leverage to unlock business opportunities. 
• Passionate advocate for the customer with experience in consumer research and testing methodologies. 
• Strong acumen for web analytics and a knowledge of how KPIs translate to business value, and ability to build ROI driven business cases for new features and capabilities. 
• Experience delivering enhancements in an iterative design and development process that leverages agile principles. 
• Team player with strong communication and collaboration to build strong relationship with cross functional partners and stakeholders.