Responsibilities
Architect scalable, secure, and robust Salesforce solutions aligned with enterprise goals.
Lead endtoend solution delivery across requirements, design, development, testing, and deployment.
Maintain architectural integrity across multiple Salesforce Clouds (Sales, Service, Manufacturing, etc.).
Ensure platform security, system performance, and data integrity.
Provide handson guidance on Apex, Lightning Web Components (LWC), Flows, and integration patterns.
Leverage Agentforce capabilities to optimize agent workflows, automation, and intelligent service processes.
Serve as the Program Architect guiding multicloud, multiteam initiatives.
Create and maintain enterprise-wide architecture frameworks, roadmaps, and governance models.
Oversee multiple workstreams, ensuring scalability, best practices, and design consistency.
Evaluate solution feasibility, risks, and business impact across the program.
Architect integration strategies between Salesforce and external systems (ERP, CRM, Marketing Automation, etc.).
Ensure alignment of Salesforce architecture with enterprise architecture standards.
Guide middleware/ESB integration patterns, API usage, and data synchronization strategies.
Mentor Salesforce administrators, developers, technical leads, and functional consultants.
Support presales activities such as solution demos, technical assessments, and proposals.
Provide training and solution enablement to end-users and cross-functional teams.
Develop and maintain detailed Solution Architecture Documents (SAD), Technical Design Documents (TDD), and integration specifications.
Skills
Deep handson expertise with Salesforce Clouds (Sales, Service, Manufacturing, etc.).
Strong experience with Apex, Lightning Web Components (LWC), Flows, APIs, and middleware platforms.
Solid understanding of security models, data governance, integration patterns, and DevOps.
Agentforce: Experience designing and implementing solutions leveraging Agentforce, including AIdriven routing, agent productivity, and service automation.
Proven ability to architect scalable, maintainable, multi-cloud Salesforce solutions.
Experience with architectural governance in large enterprise programs.
Ability to translate business problems into effective technical solutions and roadmaps.
Certification
Salesforce Certified Application Architect or System Architect
Salesforce Administrator + Platform Developer I
Additional domain certifications (Data, Integration, Sharing & Visibility)
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