CAPPS Financials Tower Analyst

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Job Title: CAPPS Financials Tower Analyst

Locations: Austin, TX (Remote)

Job Description

CAPPS Financials Functional Analyst

Position Requirements

The CPA Work includes, but is not limited to, the following:

• Perform highly advanced (senior-level) consultative services and functional assistance work related to supporting the CAPPS Program.
• Serve as functional subject matter expert for the CAPPS Financials tower, including:
  • Accounts Payable
  • Accounts Receivable/Billings
  • Asset Management
  • Cash Receipts
  • Contracts
  • eProcurement
  • General Ledger / Commitment Control
  • Grants
  • Inventory
  • Project Costing
  • Purchase Order
  • Travel & Expense
• Functional responsibilities include:
  • Module coordination and expertise
  • Production support and issue resolution
  • Configuration and maintenance
  • Business process leadership
  • Change management and enhancements
  • Testing, including functional testing and UAT coordination
  • Integrations with other modules
  • Compliance and policy alignment
  • Training and user support
  • Reporting and analytics
  • Release management and patch release
• Functional configuration responsibilities include:
  • Business Unit setup
  • Profiles and categories
  • CAPPS Systems Codes configuration
  • Set IDs and table structures
  • Approval Workflow Engine
  • PS Query and SAP Business Objects
• Technical skillsets for applicable tools include:
  • Application Designer knowledge, including records, fields, pages, and components
  • SQR and BI Publisher report customization
  • SQL proficiency
  • PeopleSoft security knowledge, including State of Texas multitenancy requirements
  • Planning, designing, developing, implementing, supporting, and maintaining IT security measures to safeguard system information
• Monitor all CAPPS Financials batch jobs, including:
  • Tracking job schedules
  • Monitoring job execution
  • Detecting and responding to failures
  • Validating output
  • Managing dependencies
  • Performance tuning
  • Documentation
  • Communication and escalation
  • Ensuring compliance when schedules must be altered
• Tools and environment knowledge includes:
  • PUM (PeopleSoft Update Manager) and Change Assistant
  • Fluid UI changes and page navigation
  • Lifecycle management and selective adoption
  • Elasticsearch / Search Framework
  • Data migration and compare reports
• Cross-functional collaboration includes:
  • Strong problem-solving and troubleshooting
  • Requirements gathering for break/fix or system enhancements
  • Documentation and testing, including UAT and regression testing
  • Incident management in systems like ServiceNow and BOSSDesk, keeping multiple systems synchronized with timely updates
  • Communication with policy personnel, analysts, 100+ agencies, and the Managed Services Tier 3 vendor
• Understand and account for interdependence on legacy systems such as USAS and TINS.
• Provide structured cross-training to support junior analyst capability growth.
• Provide comprehensive training and support to agency personnel in accordance with established requests and organizational requirements.
• Project-level coordination and participation includes:
  • Expansions involving additional module implementations or enhancements for agencies
  • Interdependence on legacy systems
  • Cyclic processes such as fiscal year-end
  • State of Texas legislative changes, federal mandates, and third-party integrations
  • Following CPA processes, policies, and procedures within project scope and on schedule
• Coordinate Fiscal Year-End activities, including:
  • Planning, scheduling, and communication
  • Reconciliations and verifications
  • System configurations and maintenance
• Provide functional support for the CAPPS Financials application and serve as a point of contact for CAPPS agencies as applicable.
• Support the CAPPS Financials functional design phase, including:
  • Creating and/or reviewing Functional Design Documents (FDDs)
  • Performing functional configuration system changes
  • Working with delivered PeopleSoft features such as Page and Field Configurator, Drop Zones, Event Mapping, Page Composer, and others
• Provide Level 2 Service Desk support, including complex ticket handling, advanced troubleshooting, clear documentation, and basic system configuration in coordination with a Managed Services vendor responsible for Tier 3 work.
• Ensure all digital products and content meet WCAG 2.1 accessibility standards and remediate accessibility issues as needed.
• Work under minimal supervision, relying on experience and judgment to plan and accomplish goals, independently performing complicated tasks while following established processes and procedures.
• Ensure accurate data production, enforce security including multitenancy, maintain system efficiency, and uphold applicable policies.
• Perform work in accordance with ITIL principles and practices for ITSM and ITAM.
• Participate in CPA s Major Incident Management (MIM) process for P1 and P2 incidents.
• Participate in Disaster Recovery and Upgrade Testing.
• Make presentations at CAPPS User Groups and the CAPPS Steering Committee as requested.
• Participate in annual SOC-1 attestation audits and ensure changes consider security, availability, processing integrity, confidentiality, and privacy.
• Perform other related work as assigned.

Minimum Requirements (Required)

Minimum Experience Required in All Areas Below

Candidates must meet or exceed all stated requirements.

• 15 Years: Extensive knowledge and understanding of State of Texas applicable policies.
• 15 Years: Extensive technical skillsets with App Designer, Integration Broker, assorted SQR/SQL, BI Publisher, SAP Business Objects, and related tools to support functional responsibilities.
• 12 Years: Extensive knowledge and experience performing system configuration changes.
• 12 Years: Extensive knowledge supporting and providing oversight with batch jobs, including Run My Jobs (RMJ).
• 12 Years: Extensive knowledge of security best practices, NIST standards, and multitenancy applicability for a statewide ERP instance.
• 10 Years: Extensive Texas public sector experience, directly working for or supporting a large network of 30 or more Texas state government agencies.
• 10 Years: Extensive experience creating and managing a strategic roadmap by combining strong planning skills, functional insight, and effective cross-functional communication.
• 10 Years: Extensive familiarity with support tools such as PUM, Fluid, and Elastic Search.
• 10 Years: Experience performing functional project management activities in support of CPA s CAPPS program.
• 10 Years: Experience providing Tier 2 Service Desk Support for a large network of 30 or more agencies with a Managed Services vendor providing Tier 3.
• 10 Years: Experience supporting Priority 1 and Priority 2 incidents in coordination with the Major Incident Management (MIM) process.
• 10 Years: Experience participating in Disaster Recovery exercises.
• 10 Years: Experience preparing and presenting executive-level presentations.
• 10 Years: Experience gathering and presenting applicable data in support of a variety of audits and open records requests.
• 10 Years: Experience interpreting contractual language and integrating it into daily workflows, while consistently holding vendors accountable to contractual requirements.
• 10 Years: Extensive experience supporting the CAPPS Financials tower in PeopleSoft FSCM version 9.2.
• 10 Years: Experience developing requirements, analyzing, designing, developing, testing, and implementing components of two or more of CPA s statewide systems: CAPPS, TINS, SPA, and USAS.
• 10 Years: Experience planning and coordinating the Fiscal Year Process at a statewide level.
• 10 Years: Experience working with the CAPPS Financials General Ledger module.
• 8 Years: Experience preparing WCAG 2.1-compliant materials for distribution.
• 3 Years: Knowledge of ITIL principles and practices for IT activities such as IT service management and IT asset management.

Preferred Qualifications

• 12 Years: Experience working with the Purchasing core module of PeopleSoft FSCM version 9.2.
• 12 Years: Experience working with the General Ledger core module of PeopleSoft FSCM version 9.2.
• 12 Years: Experience working with the Accounts Payable core module of PeopleSoft FSCM version 9.2.
• 12 Years: Experience working with the Accounts Receivable/Billing non-core module of PeopleSoft FSCM version 9.2.
• 12 Years: Experience working with the Inventory non-core module of PeopleSoft FSCM version 9.2.
• 12 Years: Experience working with the Project Costing non-core module of PeopleSoft FSCM version 9.2.
• 12 Years: Experience working with the Strategic Sourcing non-core module of PeopleSoft FSCM version 9.2.
• 12 Years: Experience working with the Travel & Expense non-core module of PeopleSoft FSCM version 9.2.