Organizational Change Management Consultant

Vaco is partnering with a global retail organization undergoing active technology and process transformation across multiple business units. This engagement sits at the intersection of change leadership and business analysis, supporting enterprise initiatives where adoption, readiness, and stakeholder alignment are critical to success.

This role is remote and highly collaborative, with frequent interaction across cross-functional and bilingual stakeholder groups. Fluency in French Canadian is strongly preferred in order to support a diverse employee base. The consultant will be expected to operate independently, navigate ambiguity, and translate complex business and technology changes into clear, actionable communication and training strategies.

What You’ll Be Doing

• Design and execute structured change management plans aligned to enterprise technology and process initiatives

• Partner with project teams to embed change activities directly into implementation roadmaps

• Conduct stakeholder analysis and build targeted communication strategies to drive awareness and adoption

• Develop and deliver training plans, materials, and enablement resources tailored to impacted audiences

• Provide coaching and support to managers leading teams through change

• Assess organizational readiness and track risks, issues, and resistance trends throughout the lifecycle of initiatives

• Build feedback loops including surveys and success metrics to measure adoption and effectiveness

• Document current and future state processes to support impact assessments

• Clarify business requirements and translate them into communication, training, and change implications

• Identify dependencies, assumptions, and people-related risks tied to technology and process transformation efforts

Required Experience

• 5 or more years of hands-on organizational change management experience

• Proven track record supporting large-scale technology or process transformation initiatives

• Experience operating in a hybrid OCM and business analysis capacity

• Strong capabilities in stakeholder engagement and executive-level communication

• Experience with process mapping, impact assessment, and translating requirements into change strategies

• Demonstrated experience building and executing structured training and enablement plans

• Ability to manage multiple priorities within evolving or ambiguous environments

• Strong presentation skills and comfort engaging audiences at all levels

• Organizational change management certification preferred

• Fluency in French Canadian strongly preferred

Nice to Have

• Experience supporting retail or similarly complex, distributed environments

• Background working within global organizations

• Degree in business, communications, or related field, or equivalent practical experience

A Special Note to Applicants

The current volume of automated and AI-generated applications is on the rise. If you have read this posting in full and believe this role genuinely aligns with your experience, we encourage you to apply thoughtfully.

Applicants who include the word “Blue Steel” somewhere in their resume or cover note, or who reach out directly via LinkedIn to the recruiter who appreciates a good Zoolander reference, will help us route submissions more effectively.

Compensation

• Rate: $55-60/hr

• Engagement is W2 through Vaco

• Eligible for Vaco benefits including health, dental, vision, and 401(k)

If you are an experienced change leader who can bridge strategy and execution while supporting complex enterprise transformations, we would welcome a conversation.

Determining compensation for this role (and others) at Vaco/Highspring depends upon a wide array of factors including but not limited to the individual’s skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs. With that said, as required by local law in geographies that require salary range disclosure, Vaco/Highspring notes the salary range for the role is noted in this job posting. The individual may also be eligible for discretionary bonuses, and can participate in medical, dental, and vision benefits as well as the company’s 401(k) retirement plan. Additional disclaimer: Unless otherwise noted in the job description, the position Vaco/Highspring is filing for is occupied. Please note, however, that Vaco/Highspring is regularly asked to provide talent to other organizations. By submitting to this position, you are agreeing to be included in our talent pool for future hiring for similarly qualified positions. Submissions to this position are subject to the use of AI to perform preliminary candidate screenings, focused on ensuring minimum job requirements noted in the position are satisfied. Further assessment of candidates beyond this initial phase within Vaco/Highspring will be otherwise assessed by recruiters and hiring managers. Vaco/Highspring does not have knowledge of the tools used by its clients in making final hiring decisions and cannot opine on their use of AI products.