Device Support Analyst

Description
Responds to customer trouble calls as prioritized by the Device Support Analyst Team Lead
Reviews and recommends hardware solutions and processes associated with paperwork and/or follows assigned procedures for PCs, printers, and terminals
Arranges and schedules installation or modification with the customer
Provides training to the customer as needed for the installation
Troubleshoots network connectivity across multiple hardware platforms including AS400
The Device Support Analyst reports to the Manager Device Support and Help Desk
Primary responsibilities include:
Direct desktop support
Citrix virtual desktop environment
Standard Dell desktop and laptop support
HP printers, scanners, and multifunction devices
Badge readers and credit card readers
Fax machines and phones
Cisco and Avaya phones, though phone systems are not the main focus
This is traditional hands on desktop and device support in a healthcare setting.
Additional Skills & Qualifications
Bachelor's Degree or Associates Degree or 1 year experience or A+ or equivalent technical certification
Experience with maintenance and/or setup of personal computers and peripheral equipment
Knowledge of PCs, printers, and networking equipment
Valid Oklahoma driver's license and automobile insurance verification and good driving record for the past3 years
Experience Level
Entry Level
Job Type & Location
This is a Contract position based out of Enid, OK.
Pay and Benefits
The pay range for this position is $22.00 - $32.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long-term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in Enid,OK.
Application Deadline
This position is anticipated to close on Mar 14, 2026.
>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.