About Nexinfo:
NexInfo is a consulting firm focused on improving business processes and automation in the Supply Chain and Product Lifecycle Management sectors. They offer services in business process design, software implementations, managed services, staff augmentation, and SaaS solutions. The company aims to help businesses across industries achieve their goals through industry best practices, lean process design, and advanced software solutions. Their ERP-related services address challenges such as inventory management, product lifecycle management, demand management, forecasting, sales and operations planning, business intelligence, security compliance, and financial alignment.
Job Title: Associate Manager Medical Information
Location: Santa Monica, CA
Type: Contract
Uses scientific and MI expertise to drive strategic initiatives and empower key stakeholders, HCPs, patients and other requestors with globally aligned resources that enable timely, informed decisions and improved patient outcomes
Prepares global resources in collaboration with local affiliate teams (TA specialist team). Prepares local resources (affiliate MI specialist team). Vendors may be used
Identifies, reports and records adverse events and product complaints in a timely manner in accordance with SOP. May be asked to provide medical review for promotional and/or medical materials
Responsibilities
Routine responsibilities may include the following
Respond to unsolicited requests for medical and scientific information regarding products and documents in the request handling system (MiQ)
Researches and collaborates with cross functional colleagues to provide response to complex requests. TA specialist responds to complex requests from affiliate MI and internal colleagues
Create, update, and participate in review and quality check of MI response documents in accordance with local laws and regulations
MI specialist collaborates with affiliate MI and relevant internal partners who may include medical affairs, development, regulatory, global patient safety and operations, commercial, to manage global response topics and content
MI specialist prepares data on file to support response documents and complex requests
Maintain document repository with regular/routine review of approved documents for new data from regulatory updates, scientific conferences, up-to-date literature searches, proactive literature surveillance, or newly published materials
Understand the needs and preferences of internal and external partners and customers
Review and provide analysis of MI databases for trends, customer insights and data gaps to guide content development and prepare customer interaction reports to share with internal stakeholders
May oversee and/or evaluate external consultant writers
MI specialist provides process and product training to colleagues and vendors as required
Support departmental strategic initiatives to address major activities within TA (product launches, labelling updates, patient engagement etc.)
Identify, report and record adverse events and product complaints in a timely manner in accordance with SOP
Participate in MI activities and projects in line with global and regional strategic MI plans
Works under supervision of manager or colleague
Knowledge and Skills
Excellent written, verbal and interpersonal communication skills, and the ability to work well in multidisciplinary teams, across geographies
Ability to create and provide clear communication of scientific data for different audiences, including members of the public
Knowledge and understanding of marketed and investigational products
Knowledge of applicable regulatory and legal requirements for the provision of MI in the pharmaceutical environment, with understanding of regional or country regulations related to the provision of MI services
Ability to provide analysis and evaluate clinical, biomedical and scientific data
Ability to develop and maintain good working relationships with departmental and cross-functional colleagues
Understanding of internal and external stakeholder needs and priorities
Serve as an advocate for MI affiliate or Global MI
Demonstrates Gilead s core values and Leadership Commitments
Has a strong attention to detail, excellent project management and problem-solving skills, and ability to think creatively
Good organizational and work planning skills and ability to manage multiple projects in a fast-paced environment
Awareness of digital solutions for communicating with healthcare providers and patients
Previous experience with problem-solving and project management preferred
Education and Experience
Pharmacy, Nursing or Medical/ Life Sciences degree/advanced degree or equivalent (PharmD preferred)
Experience in MI or working in a healthcare environment preferred.
Experience in the pharmaceutical industry or a MI vendor preferred.
Thanks and Regards,
Joseph
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