QA Lead

We are seeking an experienced QA Lead to support the testing and quality assurance of public-facing digital applications and guided user experiences. The QA Lead will be responsible for leading QA activities, creating test strategies, managing test execution, tracking defects, and ensuring high-quality, accessible, and user-friendly digital solutions.

This role requires strong hands-on QA experience, leadership skills, experience testing browser-based applications, and the ability to work closely with technical and non-technical stakeholders.

• Lead end-to-end QA and testing activities for public-facing web applications.
• Review requirements and project artifacts for completeness, clarity, and testability.
• Develop and maintain test strategy, test plans, test cases, test scripts, traceability matrix, test estimates, defect reports, and QA status reports.
• Assign tasks to QA team members and track progress.
• Execute functional, regression, sanity, compatibility, integration, and browser-based UI testing.
• Create, validate, and manage test data.
• Track, report, and support the resolution of defects using test management tools.
• Identify test scenarios suitable for automation and performance testing.
• Maintain QA documentation in shared repositories.
• Support deployment activities and overall SDLC QA processes.
• Communicate QA progress, risks, issues, and recommendations to project stakeholders.

• Minimum 8 years of Quality Assurance experience.
• Minimum 5 years of experience as a QA Lead working on complex enterprise solutions.
• Experience testing public-facing software applications.
• Experience using SDLC/test management tools such as Azure DevOps, JIRA, or Quality Center.
• Hands-on experience with Selenium WebDriver using Java.
• Strong experience creating and executing test cases based on requirements.
• Experience validating technical requirements and integrations between system components.
• Experience with real-time and batch data transfer testing.
• Strong understanding of browser-based UI testing, HTML-based applications, functional testing, and compatibility testing.
• Understanding of API/Web Services testing tools such as SoapUI or Postman.
• Understanding of file formats such as CSV, XML, and JSON.
• Understanding of performance testing processes and tools.
• Proficiency with Microsoft Project, Word, Excel, PowerPoint, and Visio.
• Strong issue investigation, resolution, documentation, and communication skills.
• Ability to work independently, take initiative, and drive tasks to completion.

• Bachelor's degree in Computer Science, Engineering, Mathematics, or related field.
• Experience in testing mobile native applications.
• Understanding of HTML.
• Understanding of SOA architecture, SOAP, and REST APIs.
• Hands-on experience with SoapUI and Postman automation features.
• Knowledge of XML data models, such as NIEM.
• Practical SQL knowledge for testing and data validation.

• Candidates must meet the mandatory skills to be considered.
• A background check may be required for the selected candidate.
• No third-party client name will be disclosed at this stage.