Information Technology

Role Description: AWS Connect Architect Essential Skills: AWS Connect Architect Good understanding of contact center technology landscape. An understanding of AWS Cloud platform and services with Solution architect skills. Deep expertise on AWS contact center relevant services.Sound experience in developing Amazon Connect flows , AWS Lambda and Lex bots Deep functional and technical understanding of APIs and related integration experience Functional and technical understanding of building API-ba

AWS Connect Engineer || Parsippany, NJ || Full Time Job Description Desired Competencies (Technical/Behavioral Competency) Strong hands-on experience designing & developing Amazon Connect contact flows & routing profiles. Expertise with AWS Lambda, DynamoDB, S3, CloudWatch Logs, and API Gateway. Sound understanding of IVR/IVA flows, Conversational Design, and Lex Bot integrations. Experience integrating Connect with CRMs Strong telephony knowledge: PSTN, SIP, DIDs, call routing, and call quali

Lead Systems Engineer Amazon Connect Healthcare Contact Center Technology Location:St Louis,MO or Dallas,TX or New york,NY (hybrid) or Remote C2C or W2 Role Summary The Lead Systems Engineer Amazon Connect will be responsible for designing, implementing, optimizing, and supporting cloud-based contact center solutions for healthcare payer and provider environments. This role requires deep hands-on experience with Amazon Connect and related AWS services, along with the ability to translate busi

When you join Verizon You want more out of a career. A place to share your ideas freely - even if they're daring or different. Where the true you can learn, grow, and thrive. At Verizon, we power and empower how people live, work and play by connecting them to what brings them joy. We do what we love - driving innovation, creativity, and impact in the world. Our V Team is a community of people who anticipate, lead, and believe that listening is where learning begins. In crisis and in celebratio