REDCap System Admin (467208)

REDCap System Admin | 467208
DETAILS
Location: 100% Remote
Position Type: 12M+ Contract
Hourly / Salary: BOE!

JOB SUMMARY
Vaco is currently seeking a REDCap System Admin for a 12M+ Contract opportunity that is 100% remote.  The REDCap System Admin will administer, configure, and optimize the platform within a highly regulated environment, ensuring stability, security, and performance of the REDCap application and supporting infrastructure (cloud-hosted deployments).  The REDCap System Admin will partner closely with leadership, researchers, and technical teams to support data collection, automation, and reporting initiatives.  Additionally, the REDCap System Admin will drive proactive system management (backups / DR / performance analytics). 

• Install / Configure / Upgrade / Maintain REDCap Application / Associated Infrastructure (Cloud Environments)
• Lead Day-to-Day Administration of REDCap Platform – System Configuration / Optimization
• Manage User Accounts / Roles / Permissions / Project Access
• Configure System Settings / Authentication Methods / Integrations with Internal / External Systems
• Manage System Upgrades / Performance Monitoring / Capacity Planning / Incident Resolution – Ensuring High Availability / Reliability
• Design / Implement / Maintain Backup / DR Procedures – Ensuring Comprehensive Documentation / Compliance
• Generate / Deliver System Usage Analytics / Performance Metrics / SLA Compliance Reports – Informing System Optimization / Supporting Decision-Making
• Collaborate with Leadership / Researchers / Informatics Teams / Analysts – Supporting Data Pipelines / Automation / Reporting Initiatives
• Troubleshoot Applications / Database / Infrastructure Issues – Escalating to Ensure Timely Resolution

 
About the Project: This position will focus on guiding the platform through its urgent transition to a cloud-hosted environment, primarily on Azure (with potential AWS elements), ensuring high availability, performance, security, and compliance in a regulated setting.  While strong REDCap expertise is a given, the role especially requires enough cloud familiarity to operate confidently in the new Azure-based deployment, enabling smooth stabilization post-migration.

• Administering REDCap Features: Project setup, user and access management, instrument configuration, upgrades, backups, and researcher support.
• Cloud: Applying practical, hands-on cloud skills to navigate Azure services, connect to virtual machines, monitor performance, review application logs, troubleshoot issues in the hosted environment, and assist with capacity planning and incident resolution.
• Database: Maintaining basic MySQL / DB knowledge for effective application-level diagnostics and support.

 
JOB REQUIREMENTS

• REDCap Management (hands-on | 5+ years) – Administration / Operational Management in Enterprise Regulated Environments | Full Lifecycle Oversight (System Configuration / Performance / Security / Support)
• REDCap Expertise (hands-on | 3+ years) – Core REDCap Features / Capabilities (Project Setup / Instrument/Survey Design / User/Role Management / DAGs / External Modules / API Integrations / Upgrades/Patching / Backup/Recovery Procedures / Logging/Auditing / Common Configuration Options / Integration Patterns)
• Cloud-Hosted REDCap Operations – Supporting / Administering Cloud Environments (Azure / AWS) | Navigation of Cloud Services / VM Access / Application Log Review / Performance Monitoring / Troubleshooting (basic) / Incident Resolution / Capacity Planning for HA Deployments
• Technical Foundation – PHP (Custom Modules / Extensions) / MySQL (Foundational DBA / Querying / Indexing / Application-Level Diagnostics) / Linux-based Systems (Server Navigation / Command-Line Operations / File Management) / APIs (External Integrations / Custom Workflows / Data Exchange)
• Authentication / Security (strong understanding) – Authentication Frameworks (LDAP / Shibboleth / OAuth / Local/Federated Options) / System Integrations / Data Security Best Practices (Encryption at Rest/Transit / Access Controls / Audit Trails / HIPPA/FDA Compliance) 
• Troubleshooting – Strong Diagnostic / Resolution Skills for Application / Database / Server / Cloud-Hosted Issues | Performing Root Cause Analysis / Implementing Fixes Efficiently
• Stakeholder Collaboration – Successfully Partnering Cross-Functionally with Tech Teams (IT / Infrastructure / Developers) / Non-Technical Stakeholders | Translating Needs into Actionable Support / Facilitating Requirements / Communicating Effectively

 
Determining compensation for this role (and others) at Vaco/Highspring depends upon a wide array of factors including but not limited to the individual’s skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs. With that said, as required by local law in geographies that require salary range disclosure, Vaco/Highspring notes the salary range for the role is noted in this job posting. The individual may also be eligible for discretionary bonuses, and can participate in medical, dental, and vision benefits as well as the company’s 401(k) retirement plan. Additional disclaimer: Unless otherwise noted in the job description, the position Vaco/Highspring is filing for is occupied. Please note, however, that Vaco/Highspring is regularly asked to provide talent to other organizations. By submitting to this position, you are agreeing to be included in our talent pool for future hiring for similarly qualified positions. Submissions to this position are subject to the use of AI to perform preliminary candidate screenings, focused on ensuring minimum job requirements noted in the position are satisfied. Further assessment of candidates beyond this initial phase within Vaco/Highspring will be otherwise assessed by recruiters and hiring managers. Vaco/Highspring does not have knowledge of the tools used by its clients in making final hiring decisions and cannot opine on their use of AI products.