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GDOT IT Senior Support Specialist 3

Atlanta, GA, US • Posted 6 hours ago • Updated 6 hours ago

Full Time

On-site

Fitment

Dice Job Match Score™

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Job Details

Skills

Supervision
Management Information Systems
SAP BASIS
Computer Hardware
Information Security
Privacy
Network Administration
Application Development
Training
Debugging
Web Applications
Agile
Asset Management
Scripting
Data Analysis
Writing
Stored Procedures
Technical Support
Java
Programming Languages
Groovy
XML
SQL
PL/SQL
Oracle
Database
JavaScript

Summary

Location

Atlanta, GA

Hybrid: This position is hybrid (remote and onsite). The candidate's first day is onsite, with additional onsite work on an as-needed basis. Preference will be given to candidates local to the Atlanta metro area or the state of Georgia.
Job Summary

Under broad supervision, provides management information system user support on a continuing basis, either by phone or site visit. Troubleshoots end-user problems. Analyzes and designs software modifications to meet users' needs. May develop and conduct training programs for software/hardware users. Owns assigned tasks. May serve as a lead or train staff.
Qualifications

High school diploma or GED AND two years of education or experience in information security, privacy, system/network administration and support, or application development AND training and experience necessary to independently provide technical support to computer users in an assigned office/geographic area.

Note: Candidates for this position must be local to the Atlanta area.

Note: This position requires one day onsite per week.
Additional Qualifications

Minimum 5 years of experience providing both front-end and back-end technical support for third-party application products, including deployment, implementation, application modification, and error debugging.
Experience working with Java-based third-party web applications is a plus.
Experience providing support for Agile Assets/Trimble Asset Management system is strongly desired.
Demonstrable hands-on experience in diagnosing and resolving application issues, deployment, configuration, scripting, data analysis, SQL writing, and stored procedures.
This is a senior technical support specialist position. Candidates must possess advanced technical skills and knowledge.

Technical Skills

Experience and knowledge in the following:

Java or other programming languages
JavaScript
Groovy Script
XML
SQL
PL/SQL
Oracle Databases

#LI-JS2

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: sharpdec
Position Id: 52489
Posted 6 hours ago

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