Product Manager / Product Owner AI

Remote • Posted 2 hours ago • Updated 2 hours ago
Contract W2
Occasional Travel Required
Remote
Depends on Experience
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Job Details

Skills

  • Agile
  • Artificial Intelligence
  • Insurance
  • Information Management
  • Leadership
  • Claims Management
  • Product Management

Summary

Job Title: Product Manager / Product Owner – AI
Location: Remote 
Duration: Contract to Hire
 
Role Overview:
The Product Manager / Product Owner – AI is responsible for end-to-end ownership of AI initiatives for a specific Line of Business or claimsdomain.
This role partners directly with business stakeholders to define AI-enabled improvements to claims operations, cost control, andclient service performance, and translates those objectives into structured, sprint-ready execution plans.
This role combines strategic initiative shaping with hands-on backlog ownership and daily collaboration with AI engineers and datascientists. It ensures that AI development is grounded in real operational pain points and that delivered solutions are practical, compliant, and measurable in impact.
 
Key Responsibilities:
The Product Manager/Owner works directly with claims leadership, operational managers, and Business Transformation Leads tounderstand workflow bottlenecks, leakage drivers, customer friction points, regulatory risks, and client performance commitments.
They translate these insights into clearly defined AI use cases with measurable operational objectives such as reduced claim cycle time, improved reserving accuracy, enhanced fraud detection rates, or improved document processing speed.
They decompose initiatives into epics and features that reflect real-world operational workflows, ensuring requirements account for systemintegrations, adjuster behavior, client reporting requirements, and compliance obligations.
They collaborate with AI engineers and datascientists to validate feasibility, data availability, model explainability considerations, and downstream operational impact.
They own and continuously refine the product backlog, ensuring it remains prioritized according to business value and aligned withenterprise AI portfolio constraints.
They prepare stories with detailed acceptance criteria that reflect actual claims scenarios andoperational realities, not abstract technical requirements.During sprint execution, they remain closely engaged with the delivery team, clarifying nuances of claims processes, regulatory rules, andclient-specific variations.
They validate that developed models, automation features, or decision-support tools function appropriately withinthe claims workflow and align with user expectations.
They communicate progress, risks, and trade-offs to LOB stakeholders transparently, ensuring expectations are managed aroundsequencing and delivery timelines. Following deployment, they monitor adoption, operational metrics, and user feedback, adjustingbacklog priorities based on real-world performance and measurable impact.
This role requires balancing operational urgency with disciplined backlog governance, particularly in environments where clientescalations or regulatory deadlines may introduce pressure for rapid change.
 
MUST HAVE:
Bachelor’s degree in information management, computer science, or related technology field from an accreditedcollege or university is REQUIRED
• 6–10 years of experience in Product Management or Business-Technology roles within insurance, claims, or managed services
• Strong understanding of claims operations, adjuster workflows, or insurance servicing models
• Experience working in Agile delivery environments
• Ability to translate operational pain points into structured technical requirements
• Strong stakeholder communication skills across business and technical audiences
 
 
 
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
  • Dice Id: 10282828
  • Position Id: 8907648
  • Posted 2 hours ago

Company Info

About MetaSense, Inc.

Join MetaSense, Inc.™, a leading force in IT placement nationwide! As an Inc. 5000 award-winning talent and technology powerhouse, we're experiencing rapid growth and gaining widespread recognition. Our main office is in West Berlin, NJ, with a branch in Philadelphia, PA. 

 

We're transforming the industry with our dedication to exceptional service.

 

When you join our dynamic team, you'll have the opportunity to make a real difference. Whether you're helping job seekers find their dream roles or providing essential staffing solutions to companies in transition, your role will be impactful. You'll work closely with our amazing team of Coaches, Staffing Consultants, and IT Professionals, understanding the unique needs of individuals and businesses, and delivering personalized career and talent solutions that lead to success.

 

At MetaSense, Inc., we value innovative thinking, practical solutions, and an unwavering commitment to excellence. With decades of combined experience in career coaching and staffing solutions, our leadership and staff are dedicated to creating strategies that help our clients thrive. We're passionate about our mission and driven to connect people with meaningful opportunities.

 

Join us at MetaSense, Inc. We are more than just a team – we’re family. Let us support you on your journey because, at MetaSense, your success is our top priority.

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