Myticas LLC
Myticas LLC

Service Now Mapping Specialist (34736)

Remote in Edmonton, ALBERTA, CA • Posted 13 hours ago • Updated 1 hour ago
Contract W2
On-site
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Dice Job Match Score™

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Job Details

Skills

  • IT Operations
  • Data Modeling
  • Business Software
  • ServiceNow
  • Mapping
  • Configuration Management Database
  • Data Quality
  • Computer Networking
  • WMI
  • Secure Shell
  • SNMP
  • TCP/IP
  • Firewall
  • F5
  • Network
  • Legacy Systems

Summary

5+ years hands-on experience working with the ServiceNow platform, including configuration and technical implementation within enterprise environments

3+ years of ServiceNow ITOM experience, specifically focused on Service Mapping and Discovery

Proven experience designing, building, and validating Application Service Maps in complex enterprise environments

Strong understanding and practical use of Common Service Data Model (CSDM 4.0 / 5.0) including Application Services and Business Application relationships

Hands-on experience configuring and troubleshooting Service Mapping patterns using Pattern Designer

Experience working with ServiceNow CMDB, Discovery, and Identification & Reconciliation Engine (IRE) to maintain accurate configuration data

Ability to troubleshoot service mapping failures related to credentials, network connectivity, firewall constraints, discovery patterns, and CMDB data quality issues

Working knowledge of infrastructure discovery protocols and networking fundamentals (WMI, SSH, SNMP, TCP/IP, firewalls, load balancers such as F5)

Experience collaborating with application, infrastructure, and network teams to validate dependencies and map end-to-end application services

Experience working in large enterprise or government environments with legacy systems and partially documented applications
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
  • Dice Id: adtechil
  • Position Id: UDCMZVA34V
  • Posted 13 hours ago

Company Info

About Myticas LLC

Myticas Consulting is a proven industry leading IT Staffing and Recruitment organization, with physical locations in major North American cities including Ottawa Ontario, Chicago Illinois, and Cleveland Ohio.

Our large team of IT recruitment and sales professionals have over 50+ years of combined experience providing the highest quality of Telecommunication Engineering, ERP and IT Software Development resources, to both Public and Private sector enterprise level environments.

Here at Myticas, we strive to continually provide unmatched quality of IT resources, that prove to stand the test of time, and go above and beyond all project expectations and deliverables.

The "motto" at Myticas is not only to work with you, but to understand what success really looks like for your organization, and to deliver the IT staffing needs that matter most to increasing both the functionality and efficiency of your environment.

With our evolving expertise in Telecom, ERP, DW/BI and EAI resources, and a guaranteed replacement program for all our partners, the defined win-win scenario has never been presented in a more simple manner..

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