Oracle Customer Care and Billing Coordinator

Oakland, CA, US • Posted 1 day ago • Updated 1 day ago

Full Time

No Travel Required

On-site

$100,000 - $130,000/yr

Stanley David and Associates

Fitment

Dice Job Match Score™

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Job Details

Skills

Oracle CC&B
Oracle
Offshoring
Customer Care and Billing

Summary

Must Have Technical/Functional Skills

We are seeking a CC&B Environment Coordinator to manage environments for end-to-end testing activities for applications, ensuring high-quality deliverables, compliance with industry standards, and smooth execution of test cycles. The ideal candidate should have strong Utility Operations domain expertise, experience in test planning and execution, defect management, and stakeholder coordination.

• CC&B Experience: Must have experience with Oracle Customer Care and Billing (CC&B) or Oracle Billing Cloud Service (BCS) and testing or development for CC&B or BCS projects.

• Oracle CC&B: Deep understanding of the product, its data model, and the Oracle Utilities Application Framework (OUAF).

• Databases: Strong SQL, PL/SQL experience and Oracle Database knowledge.

• Automation/Scheduling: Experience with tools like UC4/Automic. Familiarity with Jenkins is often required.

• Scripting/Code Development: Experience with Unix or Windows script development.

• Utilities Domain: Understanding of utility business processes (billing, meter reading, customer service).

Roles & Responsibilities

• CC&B Experience: Must have experience with Oracle Customer Care and Billing (CC&B) or Oracle Billing Cloud Service (BCS) and testing or development for CC&B or BCS projects.

• Environment Management: Setting up, maintaining, and refreshing development, testing, and production instances of Oracle CC&B or Oracle BCS.

• Application Support: Managing technical aspects, including server configurations, data extracts, and application performance. Experience with Unix or Windows script development and troubleshooting.

• Batch Job Management: Monitoring and troubleshooting scheduled jobs

• Integration Support: Working with APIs, SQL, and other tools to connect CC&B with other systems.

• Upgrades & Patches: Preparing and executing upgrades in test environments before production deployment.

• Stakeholder & Team Management: Coordinate with internal teams, third-party vendors, and offshore units to execute test cycles smoothly. Engage in client discussions, requirement analysis, and testing sign-offs to ensure business expectations are met.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: 91097129
Position Id: 8918821
Posted 1 day ago

Company Info

About Stanley David and Associates

We strive to add value and work as true partner with our clients

Stanley David And Associates is a recruitment specialist in the area of IT and Engineering and we stay firmly in our area of expertise, doing what we love.

We know the players and the companies and invest a lot of time getting to know candidates and clients in equal measure. This ensures a swift, cost effective and perfect placement whether it s permanent or interim.

In addition we have a reputation for having the best understanding of the market landscape, for sourcing great candidates

-We have a Global Footprint with offices in 3 countries USA, UK and India.

-SDNA Global have built up an incredible reputation within the IT strategic hiring.

-We work with Tier1 and Tier 2 IT Outsourcing companies for Leadership hiring needs in UK, Europe, USA and Indian geos.

-Each SDNA member has over 5 years of experience in Talent Acquisition

-We have successfully closed roles in countries UK, USA, Germany, Sweden, Dubai, France, Netherlands, Switzerland, Austria, Hungry, Spain, Italy, Norway, Denmark, Nigeria and South Africa

-Telecom, Media and Hi-tech

-Health care and Life Sciences

-Energy and Utilities

-CPG, Retail and Transport

-Banking and Financial Services

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