Principal Associate, Project Management - Segment Lead (Hybrid)

Principal Associate, Project Management - Segment Lead (Hybrid)

Capital One, a Fortune 500 company and one of the nation's top 10 banks, offers a broad spectrum of financial products and services to consumers, small businesses and commercial clients. We nurture a work environment where people with a variety of thoughts, ideas and backgrounds, guided by our shared Values, come together to make Capital One a great company - and a great place to work.

As a Project Manager at Capital One, you can achieve results you never thought possible by leading critical and strategic business projects. In this exciting role you will work partner with key business leaders and customers as part of the DaaS Acquisitions Delivery Team, to develop clear business intent, manage project plans, identify risks for intent execution, and build key components to bring new products to market.

General Responsibilities:

• Build, understand, and document requirements to help guide users through a new product lifecycle
• Develop and maintain process documentation and drive continuous process improvements
• Perform quality assurance checks on actions taken to ensure accuracy
• Serve as subject matter expert to outside resources and facilitate education and training
• Assist in the development of mitigation plans and monitors the progression of findings against their
• mitigation plans to ensure timely closure
• Manage process communications for multiple levels of management, including executive level communications
• Day to day oversight of multiple processes and identify process improvement opportunities with the ability to implement them through collaboration with other groups.

Here's What You'll Need To Be Successful:

• The ability to problem-solve and manage work autonomously
• Have strong organizational skills
• Be detail-oriented
• The ability to effectively communicate to stakeholders across different areas
• Be a team player with proven ability to collaborate and build relationships
• Actively seek out customers and contributors, building relationships so that they understand why we need them and how we help them
• Understand and know when to escalate and what information to include

Basic Qualifications:

• High School Diploma, GED or equivalent certification
• At least 1 year of operations support experience
• At least 2 years of experience with Microsoft Office Suite (Outlook, Excel, Word, PowerPoint)

Preferred Qualifications:

• Bachelor's Degree or Military experience
• 2+ years of experience in Operations Management
• 2+ years of experience in the Financial Services industry
• Lean, Agile, Six Sigma, Business Process Management, or Project Management certification
• Strong communication, problem solving and collaboration skills

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.

Richmond, VA: $109,900 - $125,400 for Principal Project Manager

Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter.

This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

This role is expected to accept applications for a minimum of 5 business days.

No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1- or via email at All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

For technical support or questions about Capital One's recruiting process, please send an email to

Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.

Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).