Overview To coordinate and conduct highly complex procurement system analyses and function as a technical lead for Navy Federal's Procurement Department who will interface with Navy Federal's Enterprise Technology Services Department.
To analyze business and technical needs to develop and implement solutions that leverage systems and processes with a broad degree of latitude. Works with the business to understand their needs, related to information technology and enhance business process by promoting new functionality. Using expert knowledge of the organization's technology infrastructure and procurement software applications, assist the business to implement strategic vision through technology. Considered a key stakeholder/key contributor on highly complex systems projects and project teams. To oversee/direct full lifecycle project implementation. To exercise expert technical knowledge of all phases of applications systems analysis.
Responsibilities - Strong functional and technical knowledge of procure to pay systems with prior experience in leading system deployment, such as Ivalua, Oracle, PeopleSoft, Coupa, Workday, Ariba etc.
- Analyze information, requirements, data, work quality, work methods, processes, service specific practices, standards and metrics/statistics for procurement systems
- Lead research, design, and implementation of AI agents across enterprise platforms, including Oracle ERP, Ivalua, and Microsoft Copilot, to automate business processes, enhance decision making, and improve user experience.
- Uses elicitation techniques to gather information at the right level of detail and scope to represent all the stakeholder's needs
- Analyze, define and document technical design for data, workflow, logical processes, interface with other systems, internal and external controls and output
- Identifying business requirements (e.g., needs, objectives, functions, features, input and output)
- Develop, recommend and document adjustments to workflow to streamline processes
- Coordinate integration of solutions with existing applications; identify and resolve existing conflicts to ensure compatibility
- Develop and maintain an understanding of procurement industry standards, best practices, business processes and technology to ensure compliance with policy, vendor contractual requirements, procedures, processes and standards
- Involved in cross-organizational task groups concerning new automated systems, products and/or services
- Work with project teams to plan, coordinate and rollout software change/release to Controlled Testing and Production, obtain required approvals as scheduled, and transition project to Production
- Interact with end users in problem resolution efforts
- Utilize performance measurements and indicators to identify areas for improvement; develop process improvement plans for each performance indicator or area identified
- Implement new/enhanced products, services and/or operational changes
- Identify and communicate key responsibilities and practices, evaluate results, and provide leadership and guidance to ensure successful implementation of business unit projects
- Lead project teams; assure quality, consistent performance; meet schedules and/or resolve highly technical and complex problems
- Interpret results of analysis, present recommendations, alternatives and implications
- Serve as resource for the resolution of complex and/or unique problems
- Lead, guide and mentor less experienced staff
- Write requirements and define workflow for business owner projects
- Serves as change management lead; apply change management principles and knowledge to develop strategies including organizational assessments, stakeholder analysis and change roadmaps and plans
- Develop and oversee project plans and roadmaps that outline preventative and corrective actions necessary to remediate control deficiencies, maximizing effectiveness and mitigating future exposure
- Ensure preventative, detective, and corrective controls are properly identified and documented
- Develop test plans, test criteria, scenarios and documentation; ensure acceptance of delivered solutions
- Lead user acceptance testing to include developing and executing test cases, communication with project teams, validating and documenting results
- Apply and communicate changes and new trends in systems/technology
- Represent the business unit in identifying, analyzing and communicating system solutions
- Conduct root cause analysis to identify development opportunities and recommend applicable business solutions
- Research emerging technologies and recommend solutions that align with business goals
- Monitor performance of systems to ensure continued systems efficiency
- Collaborate with key partners in development and delivery of solutions
- Perform other duties as assigned
Qualifications - Extensive technical experience in implementing, configuring procure to pay systems including but not limited to Ivalua, Oracle, PeopleSoft, Coupa, Workday, Ariba, etc. Familiar with sourcing, contracts, third party risk, vendor onboarding, vendor management, spend analytics functionalities.
- Extensive experience in problem resolution including determining root cause, scope and scale of issues
- Extensive experience in leading collaborative work teams
- Significant in leading large projects/initiatives which have business risk and impact
- Extensive experience in managing multiple priorities independently and/or in a team environment to achieve goals
- Expert knowledge of data querying, reporting, forecasting, analysis and operations research, including statistical methods and modeling
- Experience in leading, guiding and coaching professional staff
- Extensive experience that demonstrates the ability to research, compile, and document data, business processes, and workflow
- Extensive experience in market/consumer research, project management, and analysis in support of strategic planning initiatives
- Extensive experience in SQL
- Expert knowledge of data querying, reporting, analysis from procure to pay systems using SQL/PL SQL
- Expert research, analytical, organizational, planning, time management and problem-solving skills
- Expert organizational, planning and time management skills
- Expert skill following, interpreting and applying relevant data/instructions to guidelines, procedures, practices and regulations
- Expert skill interpreting and synthesizing large amounts of information
- Expert verbal and written communication skills
- Advanced user in Microsoft Excel and PowerPoint
- Expert skill identifying and analyzing business requirements and recommending solutions
- Bachelor's or Master's Degree in Computer Science or Information Technology, or the equivalent combination of training, education and experience
Hours: Monday - Friday, 8:00AM - 4:30PM
Locations: 820 Follin Lane, Vienna, VA 22180 | 5510 Heritage Oaks Drive, Pensacola, FL 32526 | 141 Security Drive, Winchester, VA 22602 | 9999 Willow Creek Road, San Diego, CA 92131
About Us Navy Federal provides much more than a job. We provide a meaningful career experience, including a culture that is energized, engaged and committed; and fierce appreciation for our teams, who are rewarded with highly competitive pay and generous benefits and perks.
Our approach to careers is simple yet powerful: Make our mission your passion.
Fortune 100 Best Companies to Work For 2025
Yello and WayUp Top 100 Internship Programs
Computerworld Best Places to Work in IT
Newsweek Most Loved Workplaces
2025 PEOPLE Companies That Care
Newsweek Most Trustworthy Companies in America
Military Times 2025 Best for Vets Employers
Best Companies for Latinos to Work for 2025
Forbes 2025 America's Best Large Employers
Forbes 2025 America's Best Employers for New Grads
Forbes 2025 America's Best Employers for Tech Workers
2025 RippleMatch Campus Forward Award Winner for Overall Excellence
Military.com Top Military Spouse Employers 2025
2025 Handshake Early Talent Award
From Fortune . 2025 Fortune Media IP Limited. All rights reserved. Used under license. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of, Navy Federal Credit Union.
Equal Employment Opportunity: All qualified applicants will receive consideration for employment without regard to age, race, sex, color, religion, national origin, disability, veteran status, pregnancy, sexual orientation, genetic information, gender identity or any other basis protected by applicable law.
Accommodations: If you need accommodation or assistance for a qualifying condition to complete the online application (or during any stage of the hiring process), you can contact Navy Federal's Medical Accommodations team at or by calling 1-. This team cannot provide any information on job postings or application status.
Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position. For additional details regarding compensation and benefits, review the Benefits page of the Navy Federal Career Site.
Protect Yourself from Job Scams: Navy Federal Credit Union jobs are posted on our career site, jobs.navyfederal.org and reputable job boards (e.g., LinkedIn, Indeed). We do not post jobs on social media marketplaces, messaging apps or unverified websites. We will never ask candidates for payment, bank details or personal financial information during the hiring process.
Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.
Never miss an opportunity! Create an alert based on the job you applied for.