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IT Senior Support Specialist 3

Hybrid in Atlanta, GA, US • Posted 4 hours ago • Updated 3 hours ago

Contract W2

No Travel Required

Hybrid

$50 - $52/hr

Fitment

Dice Job Match Score™

👾 Reticulating splines...

Job Details

Skills

Application Development
Asset Management
Computer Hardware
Data Analysis
Database
Debugging
Information Security
Management Information Systems
Network Administration
Privacy
Software Configuration
Scripting
Web Applications
Training
Technical Support
Writing
Trimble

Summary

Under broad supervision, provides system and user support for 3rd party enterprise systems.

Job Summary:
Under broad supervision, provides management information system user support on a continuing basis either by phone or site visit. Troubleshoots end-user problems. Analyzes and designs software modifications to meet users' needs. May develop and conduct training programs for software/hardware users. Owns assigned tasks. May serve as a lead or train staff.

Qualifications:
High school diploma or GED AND Two years of education or experience in information security, privacy, system/network administration and support, or application development AND training and experience necessary to independently provide technical support to computer users in an assigned office/geographic area.
Additional Qualifications
Minimum 5 years experience providing both front and back end technical support for 3rd party application products. Including deployment/implementation, application modification, and application error debugging. Experience working with Java based 3rd party web applications is a plus.
Experience providing support for Agile Assets/Trimble Asset Management system is strongly desired.
Demonstrable skill and hands on experience in diagnosing and resolving application issues, application deployment, application configuration, scripting, performing data analysis, writing SQL and stored procedures.
This is a senior technical support specialist position. Candidates must possess advanced technical skills and knowledge.
Technical Skills experience and knowledge which include the following:
Java or Other programming language
JavaScript
Groovy Script
XML
SQL
PL SQL
Oracle databases

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: 91070995
Position Id: 8934860
Posted 4 hours ago

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