Technical Specialist

Qualifications Required:

Bachelor's degree or education/training in an IT related field

3+ years' experience with Cisco routers switches and Firewall

Experience in analyzing debugging issues as it applies to Cisco switches and routers

3+ years' experience with authoring management packs

3+ years' experience working with Database, MQ, WebSphere

3+ years' experience with Red Hat Linux and AIX Servers in an enterprise
environment

3+ years of experience in developing and support of distributed financial services
transaction processing platforms

Experience with payment products, operations, and technology

Experience with datacenter and monitoring

2+ years using VMWARE 5.X or 6.X

Experience using various versions of Windows Servers

Strong hands-on experience with JAVA server-side technology and J2EE App server
preferably WebSphere

Strong working knowledge of UNIX/LINUX commands, shell scripting and database queries
(e.g. for troubleshooting as well as data patching)

Strong knowledge of relational database Microsoft SQL and DB2

Excellent analytical, troubleshooting and problem-solving skills

Must be detail oriented and organized in both thought and practice; Good verbal and
written communication skills

Must have a professional demeanor and be able to effectively work with external
customers, vendors and staff

Ability to work under pressure, handle conflicting priorities, set priorities, and
handle multiple tasks and projects in a fast-paced environment

Must be a strong team player

Qualifications desired:

Experience with Open Banking, digital wallets, emerging payments, mobile payments

Unisys Mainframe Experience

CCNA, CCNP, MCSE and ITIL certification

IMB MQ, Connect Direct, SFTP, FTP experience

Linux Shell Scripting

Vendor management experience

Essential Functions and Responsibilities:

Design and execute diagnostic tests to monitor the health and performance of computer
systems and communications equipment

assist in the in resolution of problems; escalate problems to internal technical
groups as appropriate

Provide support for hardware, software, and technology issues and address and resolve
challenges efficiently while adhering to established processes and procedures

Develops solutions to address manual and repeatable work or inefficient processes

Provide training for Operations Representatives on the various networks and systems
that supports

Lead the response to major incidents affecting
network, coordinating with cross-functional teams to restore service as
quickly as possible.

Proactively contact participants when surveillance systems identify connectivity issues

Interface with vendors and clients to repair and resolve installation issues

Support wide-area network services, and other communication lines, for all customer
communication links

Implement changes in our customer-facing environments

Coordinate and participate in Disaster Recovery exercises

Prepare Operations for the implementation or decommission of services

Assist on various team projects to ensure Continual Service Improvements occur within
Operation

Engage with technical teams at our client banks, E-Wallets and payment networks to
develop technical solution design for integration projects

Triage and troubleshoot and resolve escalated production issues on a complex mission
critical application

Perform root cause analysis of issues

Develop runbooks for recurring issues, system implementation, shutdown and recovery

Support release implementation, infrastructure upgrades, maintenance and disaster
recovery testing

Support Java, WebSphere & File Transfer applications
Job Type & Location
This is a Permanent position based out of Winston Salem, NC.
Pay and Benefits
The pay range for this position is $100000.00 - $130000.00/yr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long-term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a hybrid position in Winston Salem,NC.
Application Deadline
This position is anticipated to close on Feb 13, 2026.
>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.