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ServiceNow AI Consultant

Remote • Posted 10 hours ago • Updated 10 hours ago

Contract Independent

Contract W2

3 Years

No Travel Required

Remote

Depends on Experience

Kairos

Fitment

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Job Details

Skills

ServiceNow AI
Generative AI
automation
intelligent workflow

Summary

Location : Remote

Duration : 3 years

1. ServiceNow AI Consultant – P1

Role Summary

We are seeking an experienced ServiceNow AI Consultant to provide strategic and technical advisory services around AI capabilities within the ServiceNow platform. The role will focus on identifying relevant AI opportunities, assessing customer readiness and existing capabilities, and guiding customers on the effective adoption and optimization of AI within their ServiceNow ecosystem.

Key Responsibilities

Deliver consulting and advisory engagements focused on AI capabilities within ServiceNow.
Conduct customer workshops, discovery sessions, readiness assessments, and use-case discussions.
Understand customer business and operational challenges and identify opportunities where AI can deliver measurable value.
Advise customers on ServiceNow AI, GenAI, automation, and intelligent workflow capabilities.
Assess existing platform capabilities, processes, governance, and organizational readiness for AI adoption.
Provide recommendations on AI use-case prioritization, adoption, governance, and optimization.
Review existing AI-enabled processes and recommend opportunities for improvement.
Help customers establish practical roadmaps for expanding AI adoption across the ServiceNow platform.
Provide expert guidance to customer architects, platform owners, business stakeholders, and leadership teams.
Deliver assessment reports, advisory recommendations, maturity findings, and executive-level readouts.
Participate in governance reviews and ongoing customer advisory discussions.
Stay current with evolving ServiceNow AI capabilities and industry trends.

Mandatory Requirements

Strong ServiceNow platform consulting and advisory experience.
Strong understanding of AI, Generative AI, automation, and intelligent workflow concepts.
Ability to translate customer business challenges into relevant ServiceNow AI use cases and recommendations.
Strong executive communication, consulting, workshop facilitation, and stakeholder-management skills.
ServiceNow Certified System Administrator (CSA) – Mandatory
ServiceNow Certified Application Developer (CAD) – Mandatory

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: 90879415
Position Id: 99883
Posted 10 hours ago

Company Info

About Kairos

Kairos is a Dallas based IT services firm operating with a mission to help organizations across the world effectively use cloud, mobile and social technologies for their strategic advantage.

Founded in 2003, we have successfully helped several organizations in building the technology backbone that would help them compete effectively in tough economic environments. We have been able to do this by forging strategic partnerships with leading technology providers, constantly building the skill set and competencies of our consulting team and by upholding the very best practices in customer engagement and delivery.

Kairos partners with the leading technology providers in cloud, mobile and social space. We work hard in nurturing and growing relationship with our partners.

We are also constantly seeking partnerships that would enable us to provide cutting-edge and best-in-class solutions to our customers. We understand that we are in the business of talent. We constantly lookout for smart individuals with a passion towards technology and provide them with the right mentorship and opportunities towards a stellar and rewarding career. We make sure that our consultants are not just technically equipped, but also have the right attitude towards ensuring that our engagements are successful.

And finally, our success entirely depends upon the success of our customers. We constantly strive to provide the best solutions in the most effective manner possible. Our entire process is built keeping our customers in mind and we constantly adopt and deploy the best practices and models in customer engagement and delivery. We are headquartered in Dallas, Texas and have a global delivery center in Hyderabad, India. We serve customers across United States, Europe and Asia.

Careers

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Contact the job poster

Laxman Andoli

IT Recruiter @ Kairos

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