Job Title Network Analyst
Location: Hybrid
Job Description: Following 100% onboarding period, up to 50% remote working permitted.
Travel: 10%; Limited to North America. (Could be New Jersey, Ohio, or Mexico. These are our big sites that may require travel)
Network Certifications related to ARUBA and/or Cisco, WLAN and Routing and Switching.
The role involves managing general technical responsibilities, including overseeing the Network Health Automation Center on a monthly basis. You will be responsible for Invest planning and submission, as well as finalizing Invest and steering approval submissions. Budget-related tasks include planning and coordinating End-of-Life (EoL) activities and budgets for US and Canada in collaboration with the Local Network Service (LNS).
Operational duties require participation in biweekly Global Network Services (GNS) and Local Network Service (LNS) contracting team synchronization meetings and weekly operational review meetings for Global Network Services regions and the US Local Network Service. You will also handle LFS regional topics for the US, Canada, and the South America region. Monthly Global Network Services bad ticket reviews are also part of the responsibilities.
In controlling, the position includes conducting yearly investment audits and processes with Manufacturing Corporation Invest and Region US Invest controlling teams. You will also manage Invest documentation with serial number entries and follow up on purchasing and controlling activities. Will be responsible for budget and invest creation of purchase orders, good receipts, ACFs etc.
Contracting responsibilities encompass coordinating the Contracting Team Center, managing all international contract updates related to Global Network Services and hardware, and synchronizing with the Hardware Contracting Team and Purchasing teams in region Americas for adaptations. Handling any contractual clarifications, including tenders between Purchasing and the central team, is also required.
General tasks involve ownership of the Problem, Incident, Change Connectivity Service Group, creating knowledge base articles for incidents and operational topics, conducting ITSM ticket audits, and managing various operational topics as they arise.