Executing a large‑scale SharePoint retention and migration program driven by OSFI findings related to improper retention practices. With thousands of SharePoint sites globally—and ~1,200 in the U.S.—all sites must be migrated to AvePoint, a SharePoint‑based platform.
Role Purpose
The Business Analyst IT II serves as the Escalation Lead for the SharePoint Migration Program. This role manages complex issues, escalates non‑compliance or delays, coordinates with Record Stewards and Operating Committee representatives, and ensures business units complete required migration and retention tasks.
This position requires polish, professionalism, and comfort engaging with director‑to‑AVP‑level stakeholders who may be balancing competing priorities and multiple enterprise projects.
Key Responsibilities of BG Project Coordinator
Seeking a mid-level supervisory resource to support the BG throughout the project’s duration. This role will coordinate and as needed, execute SharePoint site business admin tasks under the direction of the Record Officer, Record Steward, or their Operating Committee representative. The position combines project coordination with SharePoint admin responsibilities. This individual would coordinate and investigate migration issues, working closely with Operating Committee representatives, Record Officers, and Record Stewards.
- Collect requirements, review plans and documents, and coordinate BG activities
- Engage Record Stewards and Record Officers (or Delegates) to oversee BG-specific activities and deliverables
- Coordinate Information and Record Steward efforts for migration/delete assessments
- Assign BG coordinators to manage tasks and deliverables
- Facilitate training and engagement for BG resources executing the migration work
- Follow up with BG employees (such as Information Stewards) assigned to SharePoint tasks
- Notify the BG’s Operating Committee member when management support is needed
- Monitor and report progress weekly to the EDGO Project Manager
Critical Skills / Must-Haves:
1. 2–4 years of experience, ideally in roles requiring coordination with director‑level or AVP‑level stakeholders
2. Strong communication skills — polished, professional, and able to navigate sensitive escalations
3. SharePoint knowledge — familiarity with site structures, parent/child sites, and basic administration
4. Advanced Excel skills — workbooks, pivot tables, and reporting automation
5. Stakeholder management — ability to work with senior business leaders who may be balancing competing priorities
6. Professionalism and polish — ability to maintain composure and clarity when stakeholders express frustration or push back
7. Self‑management — ability to operate independently within a fast‑moving, high‑volume project environment
Role Complexity & Expectations
- Information Stewards range from Associate Director to AVP
- High volume of follow‑ups and escalations due to competing enterprise projects
- Must be comfortable repeatedly following up with senior leaders who may be overwhelmed or unresponsive
- Must maintain professionalism even when stakeholders express frustration
- Must reinforce that this is a global, top‑down compliance initiative with strict deadlines
Top Performer: A top performer in this role demonstrates:
- Executive‑level communication polish
- Confidence engaging with senior leaders
- Strong follow‑through and persistence
- Ability to manage escalations diplomatically
- Advanced Excel and SharePoint capability
- Professionalism under pressure
Never miss an opportunity! Create an alert based on the job you applied for.
