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Sr. Manager of IT

Los Angeles, CA, US • Posted 13 hours ago • Updated 38 minutes ago

Full Time

On-site

USD 150,000.00 per year

Fitment

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Job Details

Skills

IT Operations
Private Equity
IT Infrastructure
Partnership
Optimization
End-user Computing
Service Delivery
Accountability
Performance Metrics
Roadmaps
Policies and Procedures
Project Management
Management
Servers
Storage
Firewall
Cloud Computing
Cyber Security
Embedded Systems
Vendor Management
Collaboration
Acquisition
Business Software
Enterprise Resource Planning
Industry-specific
Finance
End-user Training
Relationship Management
Communication
Leadership
Microsoft

IT Operations
Private Equity
IT Infrastructure
Partnership
Optimization
End-user Computing
Service Delivery
Accountability
Performance Metrics
Roadmaps
Policies and Procedures
Project Management
Management
Servers
Storage
Firewall
Cloud Computing
Cyber Security
Embedded Systems
Vendor Management
Collaboration
Acquisition
Business Software
Enterprise Resource Planning
Industry-specific
Finance
End-user Training
Relationship Management
Communication
Leadership
Microsoft

Summary

We are seeking a driven and professional Sr. Manager, Head of IT to lead the technology operations of a newly combined service company built through multiple recent acquisitions. This role will be the company's first dedicated in-house IT leader (currently use MSPs and private-equity firm resources), and will be responsible for consolidating and optimizing IT infrastructure and vendor partnerships across all business units. This role will also support the current ERP implementation, as needed.

Key Responsibilities

IT Vendor Oversight & Optimization

Serve as the primary point of contact for managed service providers (MSPs) supporting infrastructure, end-user computing, applications, and security.
With support from leadership, negotiate and manage vendor contracts to improve service quality and reduce costs.
Monitor service delivery, ensuring accountability and performance metrics are met.

Technology Roadmap & Governance

Develop, communicate, and execute the IT roadmap aligned with company strategy.
Establish IT processes, policies, and procedures to standardize operations across the newly integrated organization.
Partner with leadership to prioritize and deliver IT initiatives.

Infrastructure, Security & Project Management

Oversee infrastructure health across servers, storage, networks, firewalls, and cloud services.
Ensure cybersecurity practices are embedded in daily operations and vendor management.
Lead efforts to consolidate email, collaboration, and infrastructure environments following acquisitions.

End User & Business Application Support

Provide escalation support for end-user technology needs (primarily via MSPs).
Ensure effective support for business applications, including ERP and industry-specific systems.
Work with HR and Finance to promote and monitor user training, adoption, and satisfaction.

Leadership & Relationship Management

Act as a trusted partner to the executive team and a liaison between IT and business stakeholders.
Build strong relationships across the organization, demonstrating integrity, professionalism, and clear communication.
Provide leadership in integrating acquired companies into standard Microsoft infrastructure.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: 91109577
Position Id: 87d0bafc3c03f1d7d757f2df879a3a18
Posted 13 hours ago

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