Position: Sr. Recruiting Coordinator

Position: Sr. Recruiting Coordinator

Client: Citizens Bank
Location: Johnston, RI 02919
Duration: 6 Months Employment Type: W2 Only

Position Overview

Citizens Bank is seeking an experienced Sr. Recruiting Coordinator to provide administrative and operational support to the Recruiting/Talent Acquisition team.

The ideal candidate will have hands-on experience with recruiting coordination, interview scheduling, ATS/recruiting systems, offer processing, candidate support, and stakeholder communication.

Key Responsibilities

• Coordinate interviews for entry-level through senior-level positions, including complex multi-interviewer schedules.
• Manage conference room reservations, video conferencing, candidate travel arrangements, itineraries, and expense reimbursements.
• Coordinate candidate start dates with candidates and hiring managers and initiate hiring and preboarding activities.
• Support recruiters with offer letter creation and quality checks.
• Assist candidates and recruiting teams with ATS activities, including applications and online offer acceptance through MCI.
• Troubleshoot recruiting-system issues and escalate issues or trends appropriately.
• Provide excellent customer service to candidates, recruiters, hiring managers, and other stakeholders.
• Support recruiting and hiring activities based on business-line requirements.
• Participate in recruiting projects and identify opportunities for process improvements and operational efficiencies.
• Follow company policies, risk-management practices, compliance requirements, and fair-treatment standards.

Required Skills & Experience

• Recruiting Coordination or Talent Acquisition Operations experience.
• Strong experience with interview scheduling and calendar management.
• Experience supporting candidates, recruiters, and hiring managers.
• Hands-on experience with ATS/recruiting systems.
• Experience with offer processing and preboarding activities.
• Excellent communication and customer-service skills.
• Strong attention to detail and organizational abilities.
• Ability to manage multiple priorities and meet established SLAs.
• Strong problem-solving and escalation skills.
• Banking/Financial Services experience is a plus.