Service Technician

Orlando, FL, US • Posted 18 hours ago • Updated 6 hours ago

Contract W2

On-site

USD $25.00 - 28.00 per hour

Fitment

Dice Job Match Score™

🫥 Flibbertigibetting...

Job Details

Skills

SAP BASIS
Customer Service
Management
Issue Tracking
Technical Support
Hardware Installation
Schematics
Electrical Wiring
Electrical Engineering
Microsoft Office
Conflict Resolution
Problem Solving
Field Service
Electronics
Computer Hardware
Expect
Remote Support
Customer Engagement

Summary

Field Service Technician (Contract-to-Hire)

Location: Orlando, FL (Onsite)
Pay Rate: Target $25/hr-$28/hr
Schedule: Onsite with up to 25% travel (primarily domestic; occasional international possible)

SNI Technology has partnered with an organization in the Orlando area seeking a Technical Support & Field Service Technician to join their team on a contract-to-hire basis. This role is primarily office-based, supporting clients remotely, with approximately 75% of support conducted over the phone, and the remaining time spent traveling to client sites for hands-on support.

This opportunity is ideal for someone who enjoys troubleshooting, working with hardware, and providing technical assistance in a fast-paced environment.

Key Responsibilities

Provide phone-based technical support for hardware and system-related issues (approximately 75% of the role)
Troubleshoot and resolve technical issues while delivering strong customer service
Install, configure, and support computer and electronic hardware systems
Read and interpret schematics and wiring diagrams for troubleshooting and setup
Document and manage service requests through a ticketing system
Travel to client sites for equipment installation, configuration, and support as needed
Assist with setup, breakdown, and movement of technical equipment

Required Qualifications

Prior experience in phone-based technical support (required)
Hands-on experience with hardware installation and configuration
Ability to read schematics and wiring diagrams
Experience with electrical or low-voltage systems
Comfortable using hand tools
Basic computer skills, including Microsoft Office
Strong troubleshooting and problem-solving skills

Preferred Qualifications

Experience using ticketing systems
Previous field service experience
Technical degree or certification (electronics, computer hardware, or related)
Strong general computer skills

Additional Requirements

Active passport required
Must be open to up to 25% travel (primarily domestic; occasional international)
Ability to lift and move equipment as needed
Candidates will typically be home on weekends

What to Expect

Contract-to-hire opportunity with long-term potential
Primarily onsite, office-based role with a mix of remote support and field work
Hands-on technical environment with customer interaction

#SNIT

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: snibot
Position Id: 391686
Posted 18 hours ago

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