Continuous Improvement Consultant I

Job Posting End Date: March 30

When you join the team at Unum, you become part of an organization committed to helping you thrive.

Here, we work to provide the employee benefits and service solutions that enable employees at our client companies to thrive throughout life's moments. And this starts with ensuring that every one of our team members enjoys opportunities to succeed both professionally and personally. To enable this, we provide:

• Award-winning culture
• Inclusion and diversity as a priority
• Performance Based Incentive Plans
• Competitive benefits package that includes: Health, Vision, Dental, Short & Long-Term Disability
• Generous PTO (including paid time to volunteer!)
• Up to 9.5% 401(k) employer contribution
• Mental health support
• Career advancement opportunities
• Student loan repayment options
• Tuition reimbursement
• Flexible work environments

*All the benefits listed above are subject to the terms of their individual Plans.

And that's just the beginning...

With 10,000 employees helping more than 39 million people worldwide, every role at Unum is meaningful and impacts the lives of our customers. Whether you're directly supporting a growing family, or developing online tools to help navigate a difficult loss, customers are counting on the combined talents of our entire team. Help us help others, and join Team Unum today!

General Summary:
This is the first step in a two-level career path in the Continuous Improvement Office. This role is the first step in a two-level career path in the Continuous Improvement discipline with UNUM. This role works closely with teammates, business partners, and initiative stakeholders to improve processes, ensure readiness and change adoption, and seek more efficient ways of getting work done.

This position is responsible for proactive assessment of business processes that have opportunity for improvement related to efficiency, quality, cost, and/or customer service. The position will use continuous improvement methodologies to lead, execute, and implement change, and will work closely with business leadership and stakeholders to prioritize and align process improvement opportunities with strategic goals of the Company.

This position requires both strong technical and analytical skills as well as a solid understanding of business areas and functions. The position must be able to balance CI expertise with a maturing ability to communicate clearly with management across all levels of the organization. The position should also be able to identify opportunities and lead small scope projects utilizing continuous improvement methodologies.

Principal Duties and Responsibilities

• Lead and/or collaborate on projects utilizing continuous improvement methodologies. These initiatives have an impact on a range of initiatives, including large-scale company-wide initiatives and smaller efforts that require CI documentation, analysis, and diagnosis.
• Partner with other Continuous Improvement resources to conduct process assessments and identify areas of opportunity.
• Create process documentation, including process maps, SOPs, simple analytical analyses, and other process-related content in support of improving existing processes or defining new processes.
• Lead by example as an active change agent by leverage influencing skills that come from prior Continuous Improvement experience.
• Establish strong, effective, and collaborative partnerships with key business, function, and/or project managers and subject matter experts.
• Quantify and develop appropriate cost benefit measures for new or redesigned value-added processes as well as collect and analyze reported results from business areas on a regular basis.
• Consolidate and develop effective presentations to communicate information to all levels of the organization.
• Partnership with CI resources across UNUM to share CI best practices.
• Lead by example as an active change agent by leverage influencing skills that come from prior Continuous Improvement experience.
• Perform other duties as assigned.

Job Specifications

• 2-2-5 years of CI experience with knowledge of multiple methodologies (PROSCI, ADKAR, Lean, Six Sigma, TQM, Kaizen, process re-engineering)
• Bachelor's degree and/or equivalent business experience
• Position requires extensive independent interaction with business area management and subject matter experts
• Experience managing continuous improvement-related projects
• Demonstrated statistical analysis skills and abilities
• Strong PC skills required (Word, Excel, PowerPoint, Lucid or a similar process mapping solutions etc.)
• Strong ability to work effectively in a dynamic, rapidly changing business and technical environment
• Proficient at handling multiple priorities, conflict resolution, and team building
• Strong collaboration skills and the ability to influence various business partners and P&C stakeholders
• Strong interpersonal skills with focus on building positive relationships within SPO and across P&C
• Excellent advisory skills, and the ability to deal with/think through ambiguity, complex issues, competing priorities and make thoughtful recommendations
• Highly effective oral/written communication, facilitation, and presentation skills
• Some travel may be required

Unum and Colonial Life are part of Unum Group, a Fortune 500 company and leading provider of employee benefits to companies worldwide. Headquartered in Chattanooga, TN, with international offices in Ireland, Poland and the UK, Unum also has significant operations in Portland, ME, and Baton Rouge, LA - plus over 35 US field offices. Colonial Life is headquartered in Columbia, SC, with over 40 field offices nationwide.

Unum is an equal opportunity employer, considering all qualified applicants and employees for hiring, placement, and advancement, without regard to a person's race, color, religion, national origin, age, genetic information, military status, gender, sexual orientation, gender identity or expression, disability, or protected veteran status.

The base salary range for applicants for this position is listed below. Unless actual salary is indicated above in the job description, actual pay will be based on skill, geographical location and experience.
$63,500.00-$120,000.00

Additionally, Unum offers a portfolio of benefits and rewards that are competitive and comprehensive including healthcare benefits (health, vision, dental), insurance benefits (short & long-term disability), performance-based incentive plans, paid time off, and a 401(k) retirement plan with an employer match up to 5% and an additional 4.5% contribution whether you contribute to the plan or not. All benefits are subject to the terms and conditions of individual Plans.

Company:
Unum