Desktop Engineer

Key Details: Direct Hire/Perm Schedule: Monday-Friday, 10:30AM-7:00PM PST Location: Downtown San Diego (Onsite to start, with the option for 1 day WFH after the first month) Salary: $65-75k Responsibilities: Incident Management Receive incident notifications via phone, email, or web and log all incidents in the service desk platform Classify incidents by identifying affected users, systems, hardware, and services Prioritize incidents to ensure timely and effective escalation Escalate and follow

Company Overview Milestone Technologies is a global IT managed services firm that partners with organizations to scale their technology, infrastructure and services to drive specific business outcomes such as digital transformation, innovation, and operational agility. Milestone is focused on building an employee-first, performance-based culture and for over 25 years, we have a demonstrated history of supporting category-defining enterprise clients that are growing ahead of the market. The comp

Job Number: R0236900 Enterprise IT Systems Engineer The Opportunity: Support enterprise-level IT infrastructure and services for mission-critical Department of Defense ( DoD ) environments. Display expertise across a wide range of Micro sof t, VMware, and cloud technologies, with a strong focus on secure, scalable, and resilient system design and support. Administer, configure, and support Micro sof t Active Directory, Group Policy , and Certificate Authority ( CA ) or Public Key Infrastructure

Job Description POSITION SUMMARY Educate users regarding procedures for securing Personal Identifiable Information (PII). Train or instruct users in the proper use of hardware or software. Develop training materials and procedures related to the proper use of hardware and software. Troubleshoot and repair technical problems or issues related to computer hardware, software, internet access, and peripheral equipment. Provide technical guidance and recommendations to resolve business problems. An