Desktop Engineer

Technology Services Administrator
Salary Range: $85k to $95k

This is your chance to step into a critical onsite IT role at our client's Del Mar office and directly support the infrastructure that powers world-class legal operations.

About the Role:
We' are looking for a Technology Services Administrator (Desktop Support professional) who thrives in a fast-paced, professional services environment. In this role, you'll be the go-to onsite IT expert, supporting attorneys and staff with end-user systems, meeting technologies, and infrastructure maintenance.

What You’ll Do:

• Deliver white-glove support for users in a Microsoft 365/Windows 11 environment
• Handle escalated service tickets and provide expert-level troubleshooting
• Support video conferences, webinars, and high-stakes meetings
• Maintain AD security groups, MDM, document management systems (iManage, NetDocs)
• Participate in IT projects and infrastructure upkeep
• Work fully onsite, Monday–Friday in a polished professional office
• Be available for occasional after-hours emergencies and light travel between local offices

What You Bring:

• 3+ years of IT experience in legal or professional services (this is a must!)
• Strong knowledge of Windows 11, Office 365, Active Directory, and printer/device troubleshooting
• Experience supporting attorneys or client-facing professionals
• Stellar interpersonal and communication skills
• Hands-on familiarity with iPhone/Android support, conference room tech, and AD

Location: San Diego, CA (onsite, M–F)
Travel: Light, ~10% between Downtown San Diego and Del Mar