ServiceNow Software Engineer

QUANTICO, VA, US • Posted 30+ days ago • Updated 1 hour ago

Full Time

On-site

SAIC

Fitment

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Job Details

Skills

Pivotal
Customer Engagement
Business Process
IT Service Management
IT Operations
Business Management
Configuration Management
Workflow
Business Rules
UI
SOAP
IT Management
Mentorship
Collaboration
Specification Gathering
Quality Assurance
Testing
Documentation
Reporting
Technical Writing
Test Plans
User Guides
Business Analytics
Business Analysis
Computer Science
Security Clearance
Scripting
Customization
JavaScript
HTML
Cascading Style Sheets
Programming Languages
ITIL
Agile
Scrum
Conflict Resolution
Problem Solving
Communication
ServiceNow
Security Operations
Regulatory Compliance
SAP GRC
DevOps
Information Technology
Systems Engineering
FOCUS

Summary

Job ID: 2600393

Location: QUANTICO, VA, US

Date Posted: 2026-01-15

Category: Software

Subcategory: SW Engineer

Schedule: Full-time

Shift: Day Job

Travel: No

Minimum Clearance Required: Secret

Clearance Level Must Be Able to Obtain: None

Potential for Remote Work: Yes

Description

The ServiceNow Software Engineer Senior will play a pivotal role in the DCSA OCIO client engagement by leveraging their expertise in the ServiceNow platform to enhance, optimize, and automate IT service management and business processes. The ideal candidate will have a strong background in ServiceNow development, excellent problem-solving skills, and a deep understanding of ITIL processes. They will work closely with stakeholders to understand requirements, design solutions, and implement ServiceNow modules and functionalities to meet the needs of the DCSA. This position is remote with limited travel up to 10%.

Key Responsibilities:

Design, develop, and implement ServiceNow solutions, including but not limited to modules such as IT Service Management (ITSM), IT Operations Management (ITOM), and IT Business Management (ITBM).
Customize ServiceNow applications and facilitate configuration management of all implemented changes.
Develop workflows, scripts, business rules, UI policies, UI actions, client scripts, and notifications.

Integration and Automation:

Design and implement integrations between ServiceNow and other enterprise systems using REST/SOAP APIs and integration hub.
Automate routine tasks and processes to improve efficiency and reduce manual efforts.

Technical Leadership:

Serve as a technical advisor and lead on ServiceNow projects and initiatives.
Provide guidance and mentoring to junior developers and team members.
Conduct code reviews and ensure adherence to best practices and coding standards.

Stakeholder Collaboration:

Work closely with stakeholders, including business analysts, project managers, and end-users, to gather and understand requirements.
Translate business requirements into technical specifications and actionable development tasks.

Quality Assurance:

Conduct thorough testing of developed solutions to ensure quality and functionality.
Troubleshoot and resolve issues and defects promptly.

Documentation and Reporting:

Create and maintain detailed technical documentation, including design specifications, test plans, and user guides.
Generate and present reports on system performance, usage metrics, and project status.

Qualifications

It is required that the ServiceNow Software Engineer Senior have the following qualifications:

BA/BS in Computer Science, Information Technology, or at related field.
Nine (9) or more years of hands-on experience in ServiceNow development and administration.
Secret clearance.
Extensive experience with ServiceNow platform capabilities and tools, including scripting, customization, and configuration.
Proficiency in JavaScript, HTML, CSS, and other relevant programming languages.
Strong understanding of ITIL processes and best practices.
Experience with Agile/Scrum development methodologies.
Excellent problem-solving skills and the ability to work independently as well as part of a team.
Strong communication and interpersonal skills, with the ability to interact effectively with technical and non-technical stakeholders.

Desired Qualifications:

ServiceNow Certified System Administrator (CSA) certification.
ServiceNow Certified Application Developer (CAD) certification.
Experience with additional ServiceNow modules such as Security Operations (SecOps), Governance, Risk, and Compliance (GRC).
Prior experience working with government or defense clients.
Familiarity with DevOps practices and tools.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: 10111346
Position Id: 2600393
Posted 30+ days ago

Company Info

About SAIC

SAIC® is a premier Fortune 500 mission integrator focused on advancing the power of technology and innovation to serve and protect our world. Our robust portfolio of offerings across the defense, space, civilian and intelligence markets include secure high-end solutions in mission IT, enterprise IT, engineering services and professional services. We integrate emerging technology, rapidly and securely, into mission critical operations that modernize and enable critical national imperatives.

We are approximately 24,000 strong; driven by mission, united by purpose, and inspired by opportunities. Headquartered in Reston, Virginia, SAIC has annual revenues of approximately $7.5 billion. For more information, visit saic.com. For ongoing news, please visit our newsroom.

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