IT Business Relationship Manager

IT Business Relationship Manager Location: Alameda, CA (onsite 5 days) Client: HCL Only independent candidates HCL is seeking an experienced IT Business Relationship Manager (BRM) to support the Electronic Consumer Call Center (EC3) Salesforce application within ADC. EC3 is a US-based customer engagement platform used by ADC Customer Service teams to support FreeStyle Libre consumers through non-complaint, non-technical interactions. The platform enables electronic voucher (eCard) issuance, prog

Position:Senior Business Analyst / Consultant Location:South San Francisco (Hybrid Onsite 3 Days/Week) Experience Required:5+ years Overview: We are seeking a seasoned Senior Business Analyst / Consultant with strong domain expertise in the pharmaceutical commercial space. The ideal candidate will be adept at working with CRM platforms and driving cross-functional initiatives that support data, product, and operational goals. Key Requirements: Pharma Commercial domain experienceis mandatory

Role: Salesforce Business System Analyst Location: San Francisco, CA Required Qualifications 8+ years of experience as a Business Systems Analyst / Business Analyst in Salesforce environments.Deep expertise in Salesforce Sales Cloud, including standard objects, lead management, opportunity management, forecasting, and reporting.Proven experience in Salesforce org transformation or migration projects.Strong ability to bridge business and technical teams.Demonstrated experience in cross-functional

RESPONSIBILITIES: Kforce's client is looking for a Contact Center Engineer to join the Contact Center Platforms team. This team is primarily responsible for overseeing the development and ongoing support of contact center platforms including Five9, Verint, LiveVox, Zendesk, and Oracle Fusion Service Cloud. The Contact Center Engineer is responsible for both frontline (Level 1) support and platform administration (Level 2) for contact center systems. This includes user support and triage, platfor