Job Title: Program Manager
Location: Berkeley Heights, NJ (3 Days) and Princeton, NJ (2 Days) (based on client schedule)
Employment Type: W2 Position with Next Gen Software Solutions LLC
Work Schedule: 5 days a week onsite
Summary of Position:
- Client is seeking an experienced Program Manager to oversee multiple programs and projects, ensuring strategic alignment, efficient execution, and delivery of business outcomes.
- The successful candidate will lead cross functional teams, drive program strategy, represent steering committee, and foster collaboration to achieve end client and organizational objectives and goals.
- Candidate should be able to harvest client relationship, and span across areas like program planning, management, operations overseeing all workstreams/ diverse project teams for the overall functioning of the Program.
- Overall IT experience of 10+ years. Of which at-least 8+ years of experience in Banking and Financial Industry with good exposure to cards domain.
- Good communication English and excellent interpersonal skills to be able to manage diverse teams.
Major Activities
PM (70%)
1. Program Strategy and Planning:
a. Develop and execute program strategies, aligning with business objectives.
b. Conduct market analysis, competitor research, and stakeholder engagement.
2. Team Leadership:
a. Lead and manage cross-functional teams, including program managers, project managers, and technical leads.
b. Foster collaboration, provide coaching, and ensure team members' growth.
3. Program Management:
a. Oversee program lifecycle, from initiation to delivery.
b. Manage program scope, schedule, budget, and quality.
4. Stakeholder Management:
a. Communicate program progress, risks, and issues to stakeholders.
b. Build and maintain relationships with executives, customers, and partners.
5. Risk Management:
a. Identify, assess, and mitigate program risks.
b. Develop and implement contingency plans.
6. Process Improvement:
a. Develop and implement process improvements.
b. Ensure compliance with organizational policies and procedures.
Operational (20%)
- Handle Resource Management
- Ensure Hiring and Onboarding/Offboarding process is streamlined
- Resolve conflicts
Delivery and Senior Leadership (10%)
- Be a candid representation to Delivery organization and jointly represent escalation from clients
- Work in parallel with the Project Managers and ensure that the Client expectations are met
- Leading Steer Co Meetings and preparing material for presentations
Minimum requirements to this position
- 12 - 16 years of overall IT experience with preference in Cards/ Financial Domain
- Strong Leadership skills with knowledge of project management
- Excellent Time Management and Financial Management
- Exceptional interpersonal skills
- Ability to plan in a rapidly changing environment and provide guidance as required
- Strong understanding of SDLC models and good knowledge of both Waterfall and Agile Project Management Principles
- Excellent verbal and written communication skills to communicate complex issues to multiple audience
- Communicate timelines and expectations to Technical and Business Staff
- Should be proficient in PM Tools such as Microsoft Project, Jira, Jira board, Confluence, MS Office etc
- Certification in program management (e.g., PMP, PgMP) preferred.
About Next Gen Software Solutions LLC:
Next Gen Software Solutions is a trusted provider of IT Staffing and consulting services dedicated to empowering businesses with cutting-edge technology solutions and exceptional talent. We specialize in delivering tailored IT consulting services, innovative software solutions, and connecting businesses with highly skilled IT professionals. Founded and led by a dedicated U.S. Army solider, Next Gen Software Solutions is deeply rooted in the core values of integrity, discipline, commitment, and experience-principles that guide every aspect of our operations.
Equal Employment Opportunity Statement:
Next Gen Software Solutions LLC is an Equal Opportunity Employer. We are committed to fostering an inclusive and diverse workplace where all employees and applicants are treated respect and dignity. We do not discriminate based on race, colour, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, genetic information, veteran status, or any other legally protected characteristic under applicable federal, state, or local laws.
About Next Gen Software Solutions LLC:
Next Gen Software Solutions is a trusted provider of IT staffing and consulting services dedicated to empowering businesses with cutting-edge technology solutions and exceptional talent. We specialize in delivering tailored IT consulting services, innovative software solutions, and connecting businesses with highly skilled IT professionals. Founded and led by a dedicated U.S. Army soldier, Next Gen Software Solutions is deeply rooted in the core values of integrity, discipline, commitment, and excellence—principles that guide every aspect of our operations.
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